Human Capital Professional
Resume:
B. GEORGE SALOOM, BS, MBA, CDP
ST. SIMONS ISLAND, GA 31522
MOBILE: 334-***-****
EMAIL: *************@*****.***
http://www.linkedin.com/in/bgeorgesaloom
HUMAN CAPITAL PROFESSIONAL/CONSULTANT
Multi-Industry Experience/Startup and High Growth Organizations
+ Highly Accomplished Leader with public and private sector, multi-industry and international experience.
+ Strong background in Human Capital generalist functions, including experience in employee recruitment, hiring, orientation, training and retention, staff development including appraisals, coaching and mentoring, mediation and conflict resolution, benefits and compensation, workers and unemployment compensation, HR policies development and legal compliance.
+ Demonstrated success in creating an environment of win-win collaboration, establishing partnerships between Human Resources and the other business organizations to achieve/exceed organizational goals while creating an environment that provides professional growth and job satisfaction, providing organizational and change management leadership in transitional and transformational organizations.
CORE LEADERSHIP COMPETENCIES INCLUDE:
• Customer/Client Service
• Administration and Management
• HR Program/Project Management
• Employee/Management Advocate
• Change Management
• Communication Skills
• Tactical/Strategic Planning and Execution
• Employee Relations
• Recruiting/Hiring/Training
• Coaching/Mentoring
• Collaborator
• Team Player
• Information Technology
• Passionate
• Flexible/Adaptive
• Integrity without Question
• Tenacious
PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS
BOLL WEEVIL ENTERPRISES, INC, Las Vegas, NV, USA
President and CEO
2004 to Present
Deliver consulting services, primarily management, human resources and information technology, to assist organizations/entities in achieving their vision, goals and objectives, both tactically and strategically.
Significant Accomplishments:
Contracted (2005 – 2010) with Boozer Enterprises, LLC , McDonald’s Franchisee in Brunswick and St. Simons Island, GA as their Human Resources Director. Environment consisted of 5 locations and 300 employees.
• Established, enhanced and personally executed all aspects of the Human Resources functions, including recruiting, hiring, orientation, training, compensation and benefits, performance appraisals, coaching and disciplinary actions, including terminations. Turnover average 50 % compared to industry average of 120 %. Customer Satisfaction (Customer Complaint Calls) reduced from 3 to 1 per month per restaurant).
• Implemented, administered and monitored all Employment Policies and Procedures and oversight of Regulatory and Legal Adherence. Restaurant Performance (measured by Mystery Shopping and Full/Short Operating Reviews conducted by Florida Region) increased 5 percentage points.
• Managed workers compensation and unemployment compensation. No unemployment compensation claims awarded by State of Georgia against Boozer Enterprises, LLC.
REGIONS TECHNOLOGY, Montgomery, AL, USA
Senior Vice President
2002 to 2004
Led the Application Delivery Function for Regions Financial Corporation. Scope of responsibility includes providing support, enhancement and development services as well as strategic/tactical architectural direction for the application delivery function for mainframe and distributed (including web based) systems/platforms for Regions Technology and for Regions Financial Corporation. 4 Functional/Organizational Units, Multi-State Reporting Responsibility with 8 Direct Reports and 250 Associates. Served on the Corporate Quality Leadership Council.
Significant Accomplishments:
• Implemented a Transition and Transformation Process to include both tactical and strategic direction for the Application Delivery Function for the Corporation. Deliverables Included:
- Employee Career Development - Change Management - Communication Process
• Improved both the quality and quantity of application delivery as well as establishing a reputation with internal clients of responsiveness. In 2003, completed nearly 50 projects and 750 requests for the internal clients, in addition to expending 145,000 hours on Production Support (130,000 Regular Maintenance and 15,000 hours Production Issues).
• Established a stronger and more cohesive relationship and support function with the other Regions Technology functional areas, such as Technology Operations, Telecommunications, Information Management, Architecture, Project Management and Business Liaison.
• Formulated and Executed a very proactive process, including documentation, testing, communications and education to address the Sarbanes Oxley Compliance Issues/Policies within Application Delivery.
ZIONS MANAGEMENT SERVICES COMPANY, Salt Lake City, UT, USA
Executive Vice President
1998 to 2002
Championed the Information Technology direction and services for Zions Bancorporation. Management of functional areas included providing information technology services, acquisition and conversion services and strategic planning for information technology to the holding company, lead bank and affiliate banks. Regional/Multi-State Bank with operational reports in 6 States, 11 Direct Reports, 350 Associates. Recognized as “Star Employee” for Contributions.
Significant Accomplishments:
• Participated as part of the Corporate Merger/Acquisition Team comprised of Zions and First Security. Major responsibility was the Human Resources advocate and champion.
• Reduced annual operating expenses by $ 1.5 million by negotiating enterprise telecommunications contract.
• Reduced annual operating expenses (and improved services) by $ 400,000 by negotiating enterprise printer contract and CPU contract.
• Executed corporate-wide desktop, LAN and Wan architectural upgrade encompassing 5000 desktops and almost 1000 servers in a 6-state geography.
• Instrumental in the organizing and coordinating the pre-merger information technology activities between Zions Bancorporation and First Security. Actually moved the Zions Datacenter to First Security (and back) without any customer (internal and/or external) impact.
FIRST SECURITY INFORMATION TECHNOLOGY, INC., Salt Lake City, UT, USA
Senior Vice President
1997 to 1998
Evangelized the information technology architectural direction for First Security as a member of the senior leadership team.
Significant Accomplishments:
•Established a process to insure proactive review and approval of technical decisions and their architectural impact.
• Coordinated the pre-due diligence and due diligence for First Security Corporation in establishing a unique, industry-setting strategic partnership with a major external services provider.
ADDITIONAL PROFESSIONAL EXPERIENCE (details on request)
Senior Vice President and Chief Information Officer, First Health, Salt Lake City, UT, USA
MIS Director/EDP Division Head, Bank of Kuwait and the Middle East, Kuwait City, Kuwait
Vice President of Technology, Cogensys Corporation, San Diego, CA, USA
EDUCATION AND CERTIFICATIONS
EDUCATION
Undergraduate: Georgia Institute of Technology, Aerospace Engineering (Co-op Option)
With Honors and Distinguished Military Graduate (Army ROTC)
Graduate: University of North Carolina, Chapel Hill, MBA, Business Administration/Operations
PROFESSIONAL TRAINING
Graduate School of Banking, Louisiana State University, Baton Rouge, LA
Graduated Number 2 in class of 350
Harvard University, Cambridge, MA, Executive Education, Information Technology Management
McDonald’s “Hamburger” University, Oakbrook, IL
Restaurant Operations /Management, Customer Services
CERTIFICATES
Effective Management Practice, McDonald’s
Advanced Shift Management, McDonald’s
Basic Shift Management, McDonald’s
ServSafe Certificate, National Restaurant Association Educational Foundation
Certificate in Data Processing, Institute for Certification of Computing Professionals
Basic Certificate in Banking, American Institute of Banking
Essentials of Banking, American Bankers Association
PROFESSIONAL AFFILIATIONS
Society for Human Resource Management, Healthcare Information and Management Systems Society
Georgia Tech Executive Roundtable, Society of Information Management,
American Institute of Banking, American Banking Association,
Data Processing Management Association
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