QA Analyst/ Test Engineer

TECHNICAL SKILLS

Medical:

Language Familiarity:

Operating Systems:

Protocol Knowledge:

Tools:

FDA/QSR/cGMP/GDP

C

Visual Basic

Unix

LAN (TCP-IP)

Test Director

ECG, AED, Manual Defib, Self Test, Data Management, Power Controls

Perl

XML

Solaris

WAN (X.25, X.75)

ClearQuest

Vault

Test Track

Trauma Evaluation

Unix Scripting Language

Windows XP

SS7 (E3, E5), AIN

RequisitePro

Doors

PROFESSIONAL EXPERIENCE

February 2011 to Current Tecnova, Waukegan, Illinois

Electronic/Software Innovation and Automated Test Solutions

Quality Assurance Lead Test Engineer

Developed a set of comprehensive Regression Test Protocols designed to fully test the various functional properties of the NXC Boiler Controller. Functional areas include: FW and Configuration Upgrades, Boot Process, Data Handling, Alarms, Communications, Control Systems, and Logs; twenty-one functional properties in total.

Created a System Level Test Plan designed to provide a standard of validation the customer could look to as assurance that the released FW has met our rigorous testing standards.

Dry ran the protocols as I was developing them and identified numerous issues, many of which had been in the system since their original development but were never identified because no one had attempted to test the system in the manner in which I was testing it.

Improved Quality Processes by updating the ECO SOP and HW/FW Process Development Checklist, and developed a Risk Management SOP.

ECO Administrator responsible for implementing the ECO SOP and ensuring the timely completion of ECOs in the system. ECO process had been neglected. Issues over a year old were still active in the system. I brought it under control and ensured the orderly processing of HW and SW changes needed by Manufacturing.

2009 to 2010 ZOLL Medical, Long Grove, Illinois (Division purchased from Welch Allyn)

Pioneer in Defibrillation and Cardiac Care

(Contractor) Senior Validation / Verification Engineer

2006 to 2008 Welch Allyn Inc., Long Grove, Illinois (Division later sold to ZOLL Medical)

Leader in Medical Supplies and Defibrillator Devices

(Contractor) Lead Validation / Verification Engineer

Champion the development of protocols for manual defibrillation, data management, system, self test, and persistent parameters for the next generation of Propaq Monitor/Defibrillator (Propaq MD) and Monitor (Propaq M) devices.

Created smoke test protocol which touched on all function areas to be used on each new release of system software to ensure the basic reliability of the new release for the next generation of Propaq devices.

Provided direction, instruction and when needed training to summer interns and new hires.

Generated issues in ClearQuest to document problem encounter during testing and evaluated resolutions submitted by development.

Developed scripts in Visual Basic that allowed for auto generation of batch files run on a Command Line Interface running on a PC which enabled automated testing of the 600+ persistent parameter values used by the product device.

Provide estimates of how long each protocol would take to be executed.

Lead Test Engineer for Sustaining Defibrillation and Monitor/Defibrillation product line along with supporting applications (SmartLink EventPro and SmartLink Wireless)

Evaluate requirements and provide input to development for requirements updates.

Ensure system level testability of requirements.

Create new Test Protocols (test cases) when existing ones are inadequate to verify the new requirements.

Update existing Test Protocols to ensure all new requirements are verified.

Update existing Test Protocols to ensure deferred PCRs from previous software release have been fixed in the new release.

Maintain traceability between all Test Protocols and requirements / PCRs.

Create a Validation Test Plan for each software release, identifying the scope of testing needed, and specifying precisely which Test Protocols will verify all new requirements and PCRs addressed in the software release.

Create a Description of Change document which identifies all the changes made to the Validation Protocol document from the previous release to the current release.

Lead the testing effort: assign test cases to other testers, provide training when necessary, compile all test results, and record results in official Validation Test Plan document.

Generate PCRs with detailed information to assist developers in identifying the cause of software problems.

Verify all fixes made in subsequent loads address the PCR issues.

2005 to 2006 Siemens Building Technologies, Buffalo Grove, Illinois

Leader in HVAC Control Systems

(Contractor) Firmware Test Engineer

2002 to 2005 WMS GAMING INC., Chicago, Illinois

Innovation leader in Video Slot Machine market

Lead System Test Engineer

Created High Level Test Strategies for new OS releases and new game features.

Created test cases.

Maintain and manage test cases for each project using TCM.

Executed test cases.

Led testing effort for team.

Defined weekly and daily priorities for team members.

Provided weekly status updates for themes being tested by team.

Tracked problem reports and met weekly with Development concerning their status.

Ensured all necessary paperwork completed correctly for handoff.

Assigned testers to perform peripheral testing of new hardware and firmware.

Assured testing completed on schedule.

Wrote test completion report or saw that responsible tester wrote report.

Sent report to all interested parties and posted on 3RM website

Assigned field issues to tester best suited to deal with issue and worked to ensure timely completion.

Mentored new hires in processes and procedures for 3RM testing

Encouraged innovation and process improvement in both 3 Reel Mechanical Group and well as in System Test Department

2000 to 2002 LUCENT TECHNOLOGIES, Naperville, Illinois

Global leader in telecom equipment

(Contractor) Senior System Integration Test Engineer

Created system integration test plans.

Created test cases.

Negotiated third-party vendor support.

Allocated resources, including lab scheduling, 3rd party liaison, interdepartmental collaboration, and special needs.

Installed and configured Wireless Intelligent Network (WIN) Software Package Application.

Executed test cases.

Wrote up problem reports.

Tracked progress on resolution of problem reports on customer configured systems for Wireless Location Services applications (W911, Local.Info, LSB)

Interfaced with third-party vendor on weekly basis

Trained junior level engineers on details of INU system, software application testing, and proper testing procedures.

1999 to 2000 MOTOROLA CORP., Arlington Heights, Illinois

1997 to 1999 TERADYNE CORP., TELECOM DIVISION, Deerfield, Illinois

1993 to 1997 MOTOROLA CORP., Arlington Heights, Illinois (Contractor)

1990 to 1993 TRT COMMUNICATIONS, INC. Lauderhill, FL

1986 to 1990 AT&T BELL LABS, Naperville, Illinois

EDUCATION and TRAINING

DeVry Institute of Technology, Chicago, IL – Bachelor of Science, Electronic Engineering Technology

SS7, INU, SRE, WLS, GSM

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