Customer Service Sales

Synteaka Smith

** ********* ***** *********, ** *0016

678-***-**** (h)

678-***-**** (c)

********@*****.***

**********@*****.***

Customer Support Professional

To obtain a position in the administration field, become an integral part of a company, where my Skills and dedication may be utilized. _ Work diligently with other staff members and personnel as a valued team member. _ Maintain excellent interpersonal communication, time management, and problem resolution skills.

Experience

Griffith Energy| Capital Heights, MD December 2010- April 2011

Customer Service Sales Rep for Griffith Energy Oil

Dedicated customer service sales rep with sold focus was on providing excellent customer service by providing Griffith customers with the best price for their heat and air condition systems. Maintain and assisted with inbound calls

Metro Access| Hyattsville, MD May 2010- December 2010

Dispatcher for Metro Access

Versatile and dedicated Customer Service Rep. with a sold focus on providing excellent customer service to Metro Access clients, distribute and dispatch drivers for ETA and confirm route. Maintain and assisted with inbound calls.

Outback steakhouse| Conyers, GA. February 2008- March 2010

Server

Provided excellent customer service daily while being responsible for handling cash and credit cards daily. Team leader, trainer and team player.

Qualification

Proficient with windows 7, MS office, Word, Excel, Power Point, internet _ 10 years of customer services sales and administration skills _ Multi- line phone system, 50 wpm _ Knowledge of principles and practices of organization, planning, records management and general administration. _ Ability to learn quickly

Education

University of Phoenix- Associate Degree in Administration

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