Customer Service Manager
Resume:
Billy Go
**********@*****.*** 4320 S 60th St. Apt. 205
Greenfield, Wisconsin 53220-3565
OBJECTIVE
Entry-Level as a Finance/Administrative Assistant position, Clerical positions, Manufacturing or in Customer Service environment. As my last work was a Table Games Dealer 1 that deals with a lot of new players or customers who wants to be entertained.
WORK EXPERIENCE
8/2008 to 4/2011 Potawatomi Bingo Casino
Milwaukee, Wisconsin
Main Banker on their Vault and Dealer 1
Potawatomi Table Games Dealer 1 – Oct. 2009 to Apr. 2011
* Dealer for Black Jack and other carnival games like: Casino War, 3 card Poker, Let It Ride, Big Six, 4 Card Poker.
* Provide customer service by Entertaining and see to it that Players are having fun and enjoying while playing inside the Casino areas.
* Protects casino Assets by making sure and guarding the chips or cash from cheaters.
Potawatomi Bingo Casino - Vault Main Banker – Aug. 2008 to Sept. 2009
* To verify all incoming money and chip of the cage casino windows.
* Balance all paper work of the different payoff and match vaults actual chips and money on the work shift.
* Replenish money for the NRT machines at the casino as well as verify contents from the machine that goes into the vault.
* Count in all the money/chips in the vault before and after each work shift.
1/1995 to 12/2006 NEXUS TECHNOLOGIES, INC.
Makati City, Philippines
Finance and Administrative Head
* Assisted in organizing and developing Finance, HR and Admin. Departments;
* Does employees payroll when needed.
* Negotiated and set up all Bank Credit facilities;
* Handled company fund placements and loan requirements;
* Implemented Company rules and regulation as well as set up new company policies;
* Monitored accounting and logistic departments;
* Managed procurement of office supplies;
* Managed procurement of company cars and handled maintenance of company pool of vehicles
1/1988 to 12/1994 TRISTAR ELECTRONICS CORPORATION
Paranaque, Philippines
General Manager
* Oversee the whole company operations;
* Handled Sales of Black and White picture tube produced in the Plant;
* Managed supplies and raw materials needed for the production of picture tubes;
* Coordinated with operations manager for schedule and production forecast every month;
* Coordinated HR functions and dealt with Department of Labor on union labor problems, strikes and collective bargaining agreements.
CERTIFICATIONS, LICENSES, AWARDS
Granted a Gaming License before at Potawatomi Bingo Casino.
National Career Readiness Certificate: Silver Level. Issued: 05/02/2012.
SKILLS
Table Games Dealer 1 - deals Black Jack and carnival games like Casino War, 3 card, Big 6, Let it ride etc..
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