Customer Service Real Estate

Location:

Posted:

June 21, 2012

GRETHEL HOFFMAISTER

***********@***.*** or Cell. 404-***-****

***** ******* **.

Houston, TX 77070

OBJECTIVE: Project/office executive administrative support, statistics, research management

SUMMARY

• Excellent verbal & written fluency in English & Spanish (bilingual)

• Bachelor’s degree in Statistics

• Management & training of 40+ bilingual staff & field interviewers for government contracts

• Certified Math Teacher for 100+ students/day & personalized tutoring for 30 years

• Real Estate License for 20 years, customer service priority

• Professional, flexible, organized, leader, team player, motivated, disciplined, detailed, integrity

• Technically proficient Microsoft Office

CORPORATE EXPERIENCE

• JA Rozier, Houston, TX

Bilingual Design Office Manager March 2012-current

Design residential and commercial consultant, project and contractor

management, office proposals and invoices.

• Westat Inc., Rockville, MD

Bilingual Survey Research Analyst Aug. 1987- Dec. 2007

Conducted government research data via focus groups, phone &

in-person interviews managing 50+ office and field staff. Designed

bilingual data collection instruments. Wrote study reports based on

research data findings.

• Social & Scientific Systems, Silver Spring, MD

Bilingual Information Specialist 1985-1987

• University of Costa Rica, Costa Rica

Bilingual Trainer for international corporations 1980-1984

• Real Estate License 1992-current

TEACHING EXPERIENCE

• PINECREST ACADEMY, CUMMING, GA: 2008-2012

Taught 100+ students: algebra, math, history, Spanish

ACADEMIC BACKGROUND

• Bachelor in Statistics, University of Costa Rica 1984

• Math Teacher Certification current