* | P a g e

Horacio Laredo

**** ***** **., ****, **, 48083

248-***-**** (Home), 586-***-**** (Mobile), mqnwjw@r.postjobfree.com

Sr. Operations Director . Emerging Technologies Executive

Professional Summary

Highly accomplished visionary IT Manager Professional with a solid background in mission-critical operations, emerging technologies, staff training/development, change management, project management, and turnaround situation with large and small organizations.

Results-oriented, decisive leader with proven success in streamlining operations, reducing costs, and boosting profits. Thrive in fast-paced, growth-oriented, highly competitive environment. Core Management Competencies

. Building Effective Teams

. Managing Vision and Purpose

. Drive for Results

. Timely Decision Making

. Problem Solving

. Developing Direct Reports and Others

. Hiring and Staffing

. Organizational Agility

. Business Acumen

. Integrity and Trust

. Listening

. Managerial Courage

. Functional/Technical Skills

. Customer Focus

. Negotiating

. Managing and Measuring Work

. Comfort around Higher Management

. Interpersonal Savvy

Drive for Results . Turned around budget and over expending trend, from a legacy IT contract over-budget of $11 Million annual, in 2001, to $8 Million in 2002 partially through strategic alliances with major services by multi-outsourcing throughout EDS, HP, IBM, AT&T and Telmex.

Building Effective Teams/Developing Direct Reports . Creation of the IT team for Global Product Development in Mexico noted for integrity, accountability and competency in 2006 with zero turnover rates by 2008 and achieving three CIO Chairman Honors Awards for various projects with global visibility and impact.

Managerial Courage . Information Technology implementation to support 3D design and real-Time collaboration technology at the Toluca Regional Engineering Center (Mexico) in 1999 that became the 3rd largest engineering homeroom center for General Motors Company within $5M of investment.

Negotiating . Global technology led to introduce DELL as part of the hardware roadmap alliance by negotiating significant cost savings in all new hardware acquisition in 2008 by 20% ($19M).

Customer Focus/Business Acumen . Drove Partnership Project Team (Partners for the Advancement of Collaborative Engineering Education . PACE .) linking GM, Sun Microsystems, Hewlett Packard, and EDS in support of strategically-selected academic institutions worldwide, to develop the automotive product life cycle management team of the future resulting of certification and on-boarding of three Mexican Universities as part of this global program in 2005.

Bilingual: Spanish and English.

248-***-**** (Home), 586-***-**** (Mobile) . mqnwjw@r.postjobfree.com

Horacio Laredo

2 | P a g e

Experience

General Motors Company

2007 - Present

Global Technology and Infrastructure Manager

. Partnering with Executive leadership to develop and define technology strategy for global client (Desktops and Mobiles devices) engineering for CAD, CAE, CAT and R&D knowledge areas

. Strategically align technology plans with business priorities

. Resolve issues for internal customers. Take initiative and conduct follow-ups to ensure business issues are resolved in a satisfactory manner consistent with service levels and business expectations

. Identify trends and root causes of problems implementing the necessary remediation and process improvement plans

. Creating appropriate measurement, reporting and monitoring metrics to drive IT results & value

. Responsible for career and performance management of direct reports, including: performance assessment, competency evaluation, training, career development and compensation actions

. Enterprise application distribution and client deployment management across CAD, CAE, CAT and R&D business areas to support mission-critical environments (~30K end-point devices)

. Ensure that expenses are minimized and challenge IT teams to continually drive down expenses either thru effective contract negotiations or technology

. IT portfolio strategy managing up to $50M for emerging technology initiatives, such as: virtual desktop, application virtualization, Linux enterprise desktop, back-up and recovery and other proof of concept technologies based on NVIDIA, Intel, HP, DELL, Citrix, Verizon, Cisco, Symantec and Microsoft.

. Experience of working in a global organization and multi-cultural, currently working with the teams of Australia, Korea, China, India, Germany, Italy, Mexico, Brazil, Canada and US

. Managing global vendor relationships: driving performance, service level agreements adherence, cost savings

. Managing the relationship with the business and the clients with respect to the IT service in the form of Regional IT Managers, business analysis and bid support

. Directly managing multiple global, enterprise-wide projects, within given constraints of time, budget and quality

. Leading project through implementation and ensure sustainability, allocating and work among project management team

. Effectively managing, motivating and directing technical staff who has knowledge of ITIL, CMMi, and ISO 9000.

General Motors of Mexico

2005 - 2007

Product Development IT Operations Manager

. Executed the IT strategy and goals reporting to Mexico fs Chief Information Officer

. Managed budget up to $15M, and used to budget creation, forecasting and actuals bridge analysis

. Led multiple distributed technology teams who are essential to overall infrastructure services

. Aligned technology plans with business priorities

. Partnered with Regional IT leadership, North America, to deploy and sustain IT services and support local software developments

. Developed and Implemented effective resource capacity planning and demand management

. Responsible for career and performance management of direct reports, including: performance assessment, competency evaluation, training, career development and compensation actions

. Supervised Software Systems Engineers and the use of analysis, design methodologies and design tools in the development and implementation of crucial projects, such as: Web-based tool

248-***-**** (Home), 586-***-**** (Mobile) . mqnwjw@r.postjobfree.com

Horacio Laredo

3 | P a g e

to support workload management for North America Region and Intranet services and sites for each business process (Design Engineering, Manufacturing Engineering)

. Responsible for applications, systems, and database audit, vulnerability testing, and analysis (Oracle, MS SQL, LDAP, Mainframe) for SOX, and other audit compliance

General Motors of Mexico

2000 - 2005

IT Data Center & Infrastructure Project Manager

. Worked in a highly collaborative manner, elicit and document existing processes using company-standard tools (MS Office tools)

. Managed projects budget ranging in value from $500K to $5M, and supported budget creation, forecasting and actuals bridge analysis including cost savings negotiations to $2M overall achievements

. Led the implementation of multiple projects to enable 3D Virtual Design capabilities, collaboration tools (Microsoft Communicator, Citrix Framework, Remote Desktop) and Data Center infrastructure initiatives such as: EMC Network Storage SAN/NAS, Oracle DB, HP-UNIX, Sun Solaris Microsystems platform, and Data Center Facility

. Managed various project managers that co-reported to this position for governance and oversight. Their resource adhere PMO model

. Contributed to the PMO from a process design and enhancement perspective

. Implemented Windows/Intel based clients to replace UNIX desktops reducing 40% ($2M) of the actual budget allocation for 1,000 clients.

. Directed team in development and implementation of Disaster Recovery Planning efforts, providing quick restoration of mission-critical applications and systems

General Motors of Mexico

1999 . 2000

Systems Engineer

. Known as gto-go h person for CDMA call processing and billing business functional areas

. Leading critical deployment projects for Design Engineering and Manufacturing, such as: Implementation of iMAN (Information Manager) for CAD engineering, critical-mission block-point application deployment (NX, AutoCAD, Oracle database and Altiris) and LAN/MAN network implementations and backbone refresh

. Responsible to ensure effective gone-stop h technical support for Windows/UNIX users Education

Carnegie Mellon University, Pittsburgh, PA. . 2008

. MSIT Masters Systems and Information Technology Management

Tecnologico de Monterrey ITESM, Mexico . 1998

. Electronic Systems Engineering Significant Trainings Include

o Microsoft Certified Technology Specialist Training (MCTS), 2011

o Virtualization and open source technologies (Citrix, Microsoft, VMWare and Linux), 2011

o Extensive multi-platform storage technologies experience (DAS, SAN/NAS, Flash Memory Arrays and SSD) and suppliers Violin, Whiptail, Intel, EMC, NetApp, HP, and Dell.

o Software distribution and client automation tools such as; HPCA, Altiris, SCCM, Tivoli

o Leadership Development Program, University of Maryland University College, 2006

o ITIL Foundations Certification, Pink Elephant, Mexico, 2004

o Programmer Analyst (Technical Degree): HTML, Java, COBOL, SQL, Fortran, Visual Basic, C, C++, Assembly Languages (808x, DSP), Pascal Programming

Contact this candidate