Customer Service Data Entry

Avery A Gee

**** ********* ** 678-***-**** (c)

Sandy Springs GA 30350 *****.***@*****.***

Objective To apply my clerical experience and skills while learning your business so that I may be of greater assistance

Experience

Local 834

Atlanta Ga

Trade show and exhibition

Trade show set up

Sept 2007

-present Provide customer service to clients

prepared work orders and other documentation

Trained new employees according to standard operating procedures.

Developed new testing methods to improve accuracy.

Load/ unload trucks while preparing manifest of all equipment

Itrain Technologies LTD

Atlanta GA 30324

Computational Electronic Training

Office Administration

May 2003-Aug 2007 Handled incoming and outgoing phone calls

Appointment setting

Filing and processing all correspondence

Maintained contact information

Troubleshooting of Microsoft and other software

Data entry and document/file management

Troubleshoot installation computer systems

Earthlink ISP

Atlanta Ga

Dial-up technical support

April 1999- March 2003

Troubleshoot dial-up internet connection

Perform and log calls in a production like manner.

Stay abreast of new features in internet technology.

Local 834

Atlanta Ga

Trade show and exhibition

Trade show set up/Lead Supervisor

Feb 1984 March 1999

Provide customer service to clients

prepared work orders and other documentation

Trained new employees according to standard operating procedures.

Developed new testing methods to improve accuracy.

Education • Rutledge Business college

Business Administration (diploma)

typing, 10-key, office software, basic accounting, Business management business law

• The Atlanta Urban League:

Financial Services.

Georgia Perimeter College

Major: Journalism -Freshman

Qualifications

• Proficient in OpenOffice suite.

• Previously owned a home-based travel business

• Proficient in Microsoft Office Suite,

• 10+ years of experience in customer relations.

TriCity Alcohol Rehabilitation Assoc

Non Profit

Hapeville GA 30354

Volunteer Secretary

February 1996-Present

• Handled incoming and outgoing phone calls.

• Filing and processing all correspondence

• Maintained contact information

• Promote in-kind donation

• Maintain office supplies inventory

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