Home-Based Transcriptionist

Location:

Claxton, GA, 30417

Posted:

March 16, 2008

Contact this candidate

Resume:

Trena Melvin

**** ****** *****, *******, ******* 30417

912-***-**** Email: ********@*****.***

HIGHLIGHTS OF QUALIFICATIONS:

Serves as front desk receptionist for patients and/or guests completing patient registration for check-in and check out. Assures all check out has been completed, collects necessary co-payments and co-insurances for the visit. Give written receipts of payment and balance due. Codes diagnoses and operative procedures utilizing ICD-9-CM and CPT-4 coding systems as a means of classification for use in research, statistical studies, and cost reimbursement. I completed the course work in physiology & anatomy, medical terminology, office organizational skills, and knowledge of Windows 95 and above, MS word, and other software. I’m able to transcribe with the ability to use a modem & able to navigate the Internet. I contribute to team effort by accomplishing related results as needed within the 24-hour turnaround and at least 98% accuracy. I have over ten years in the medical field, and other related areas, with a high performance of multiple tasks in assisting with day-to-day operations.

OBJECTIVE: To obtain a work from home position with a medical transcription company that utilizes current skills and offers opportunities for professional development and career advancement.

EDUCATION: Ogeechee Technical College, Statesboro, Georgia

Medical Coding/Transcription & Medical Receptionist Certificate, June 2006

Health Information Technology Associates, (Presently Pursuing)

U.S. Career Institute, Fort Collins, Colorado (Online)

Medical Claims & Billing Specialist Diploma, (Presently Pursuing)

CERTIFICATES: American Association Healthcare (CPR & AED), Basic Life Support, and Introduction to Computers, Medical Coder/Billing Specialist, Medical Receptionist, and Certified Nursing Assistant, Childcare

EMPLOYMENT HISTORY:

2007-Present Front Office Receptionist, Family Health Care Center, Statesboro, GA (F/T)

2000-2007 Correctional Officer, Georgia State Prison, Reidsville, GA (F/T)

2006-2007 Tattnall Physical Therapy, Reidsville, GA (P/T)

1999-2000 Certified Nursing Assistant, Colonial Gardens, Claxton, GA (F/T)

1997-1999 Physical Therapy Assistant (C.N.A.), Evans Memorial Hospital, Claxton, GA (F/T)

EXPERIENCE: FAMILY HEALTH CARE CENTER, Statesboro, Georgia

07/2006-Present

Front Office Schedule or cancel appointments using NextGen EPM system and take accurate notes for doctors, nurses, and/or staff using NextGen EMR. Screen and prioritize high call volumes. Assist patients at check in, check out, or over the phone as accurate and knowledgeable with any questions and/or concerns they may have. Use data entry for all insurance given at time of visit. Enter patients or the insured’s complete information in demographics screen. Using the NEW Eligibility Inquiry System will allow us to see if a patient’s insurance is currently active or not. Check all Medicaid (Amerigroup, Peach Care, etc.) eligibility using online system before care is rendered. At check out, collect ALL co-payments and/or current balance due upon exit. Using EPM system, key in ICD-9-CM or CPT-4 codes from patient encounter the physician used for treatment day of service. Maintains an organized, clean, efficient and confidential work area along with maintaining patient confidentiality. Able to transcribe with the ability to use a modem & navigate the Internet. Prepare documents by using transcription equipment; applying knowledge of medical terminology, Physiology & Anatomy; employing listening skills to decipher various accents, dialects, and dictation styles; operating Microsoft Word to type data and submit via our website. Comply with HIPAA policies, procedures, and priorities by perceiving medical documents as legal medical evidence. Maintains patient confidence and protects operations by keeping information confidential. Contribute to team effort by accomplishing related results as needed within the required 24-hour turnaround and at least 98% accuracy.

Trena Melvin

1418 Tupelo Drive, Claxton, Georgia 30417

912-***-**** Email: ********@*****.***

10/2000-06/2007 GEORGIA STATE PRISON, Reidsville, Georgia

Correctional

Officer II Maintain Security, Safety, and Sanitation as well as appropriate accountability. Work 5-days a week as an escort officer escorting inmates (in handcuffs) from one part of the institution to another with constant supervision for those who are not allowed to go alone. Answer the telephone and deliver accurate messages as well as monitoring radio traffic (incoming and outgoing). Worked the dormitory, control booth, visitation areas, recreational yard, and the hospital floor. Assist other officers with routine shakedowns in the inmates living areas or their work areas. Supervise inmates with extreme precaution against staff, officers, and other inmates.

08/2006-07/2007 TATTNALL PHYSICAL THERAPY, Reidsville, Georgia

Receptionist Screen and prioritize all calls, manage medical records, and collect payments for services rendered Responsible for scheduling appointments, recording patient care for inpatients and outpatients. Typed correspondences, handbooks, and bulletins as well as, prepared up-to-date calendars for reminders, and/or meetings for the Therapist and staff members. Kept charge slips for each patient and/or collect payment for medical services provided. Prepared registration materials, along with receiving and distributing mail. Performed ultrasounds, massage therapy, wax therapy, whirlpool therapy, and assist with dressing changes. Assist both the Physical Therapist and the Occupational Therapist with ambulation, range-of-motion, exercise, pressure points, and set up electrode pads. Prepared patients rooms for evaluations and/or treatments. Maintains an organized, clean, efficient and confidential work area along with maintaining patient confidentiality.

02/1999-10/2000 COLONIAL GARDENS, Claxton, Georgia

Certified Nursing

Assistant Daily duties of assisting the residents with their daily grooming such as: bathing, feeding, changing their diaper (if needed), and giving accurate medication. Walking, singing, and just talking were some of the hobbies most residents wanted. Doing routine checks along with taking vital signs. Performed sanitation and hygiene along with answering the phone.

Trena Melvin

1418 Tupelo Drive, Claxton, Georgia 30417

912-***-**** Email: ********@*****.***

REFERENCES:

Brenda Wood cock, MT, MLS

Medical Dictation, Inc. (Home Business)

Medical Language Specialist & Med. Transcriptionist

778 Gator Road

Portal, GA 30450

912-***-****

************@*******.***

Dyshan Smith, Billing Specialist