Administrative III

Robyn Lewis

*** *. ******** ******, #***, Los Angeles, CA 90012 213-***-**** ************@*****.***

Objective: Highly motivated multi-tasking individual with a great & friendly attitude and 28 years of experience working various positions for well known companies such Transamerica, Met Life, Pepsi Cola, etc; My experience varies from administrative, customer service, data entry, event staffing and even principal/background acting. I’m seeking employment in any of the fields I mentioned, however, due to my creative & fast learning attributes I am also open to other positions that are outside of my job spectrum. I’m an honest, committed, reliable worker who has always provided exceptional support and service for a broad-range of multicultural staff and customers. I strive to demonstrate strong work ethics, resolution and creative ideas. I display a professional demeanor and I am driven and enthusiastic in supporting my management and team and have continuously been complimented on my friendliness and professionalism.

Professional Experience

Freelance Employment: November 2009 – Present (various)

Learus Film Production - Office Assistant & Script typist/proofreader (October 2010 – April 2011) Administrative duties and script typing and proofreading for accuracy. Pure Herbs, Inc.- Sales and distribution of liquid herb extractions, Central Casting & other film production companies – Principal/background actor, Focus Point Marketing – Input and opinions for clinical marketing products, Campaign Canvassers – Canvassing South Bay to promote voting for Janice Hahn

Transamerica Insurance and Investment Group May 1980 – November, 2008 (compensated to Aug. 2009)

Administrative Assistant III

Provide support to Vice President of Strategic Marketing Services, 4 Advanced Marketing Financial Consultants & 8 staff members with various skills/tasks including but not limited to: Answering multiple phone lines, customer service and client relations & customer service, scheduling meetings and travel arrangements, expense reports, create spreadsheets, PowerPoint presentations, training new hires, setting up computer hardware & software, review & proof letters, write, type and mail correspondence, shipping seminar marketing materials and other life insurance products, maintain budget and software (accounting), greet clients & new personnel, create and maintain department status reports, account receivable, business recovery & divisional floor warden, etc;

Metropolitan Life May 1982 – January 1984 (evening work-assist with family debt)

Hud File Auditor-Proofer

Check audit invoices and file information for accuracy

Proofread documentation and data archiving/customer service

Analyze money calculations including tax information

Inventory systems, filing and data entry

Pepsi Cola, Torrance, CA November 1979 – April 1980

Invoice Auditor

Manage/maintain the incoming invoices from corporate clientele

Responsible for accurate tallying and checking for any discrepancies in figures

Develop comparison reports in order to determine fluctuations in sells

Organized billing & invoice data & prepare accounts receivable reports

10-key calculations and accuracy review

FEMA, Downtown Los Angeles, CA June 1979 – November 1979

Rescue Coordinator

Coordinate delivery of supplies to individuals devastated by natural disasters

Maintain spreadsheets and input data into CRT Network system

Contact families, offer assistant by advising them of what services/resources were available to them in current status.

Retrieve calls and information to be dispatched to rescue center and triaged for proper response time.

Vendor Management and customer service

Education: Riverside City College Riverside, CA 1976- 1978

Minored: Business Administration Majored: Psychology

Other Training: OIC Organizational Industrialization Center in LA, CompuEd-Troubleshooting & Maintaining PCs,

CPR-Health & Fire Safety Training, Home Patient Care, Mark Bernstein Workshop-Acting 101, Cashier, Multi-line phone

equipment and communications, set up/breakdown booths for events/promotional events focusing on customer service &

gaming, Hostess/MC media events and showcases, copier/duplicator machine quick repairs

Awards Received: United Way Ambassador, Big Sister/Big Brother Volunteer, Division Floor Warden, Rape Hotline Volunteer, ACE Award-performance excellence;

Computer Skills: Microsoft Office, PowerPoint, Adobe Acrobat, Access, Excel, Concur, CRM, Communicator 2005, Lotus, Dbase, Microsoft Word, Outlook, Windows-98- NT-Vista, Internet, Skype, 10-key

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