Venkat reddy nagar,
PHONE NO +91-888*******
To be a Value Creator to the Organization in achieving their business objectives by applying innovative methods and techniques and the skill set required for the Industry.
PGDBO[POST GRADUATION DIPLOMA IN BANKING OPERATIONS] from IFBI NIIT, Hyderabad 2008
B.Com from Andhra mahila sabha College (Osmania University) in 2007.
10 +2 Passed from Badruka junior College in the Year 2004.
SSC Passed from Ananda Jyothi High School, Ramanthapur in the year 2002.
Worked in HDFC BANK lTD from 20 Nov 2008 to 17 May 2012,Worked as a Common Authoriser(Asisstant Manager) in Retail Banking at east marredpally branchs.
• Authorising daily Cash and cheque transactions (i.e Deposits, Withdrawals & Cheques transactions).
• Doing fortnightly audit of branch onsite located ATM’s cash.
• Cross Checking the Vault Cash and Deliverables Registers on daily basis with physical stock and authenticating the same.
• Authorising all outward and inward foreign remittances and reporting the same to forex dept before cut off time.
• Raising the Service Request and complaints related to customer issues and resolving them on priority.
• Monitoring performance of sales resources in the branch and supervising all Pb’s and tellers in their daily job activity.
• Handling the Remittances like NEFT and RTGS transaction.
• Monitoring the large Cash Transactions and suspicious transactions reporting the same to head office on daily basis.
• Handling Lockers and Generating the Locker Reports and reconciling them on monthly Basis.
• Controlling the Audit Findings and implementing the process compliance at work.
• Handling branch in the absence of the Branch Manager.
• Reviewing daily generated reports and actioning upon the same and updating the same to management daily and on weekly basis.
• Single Point of contact in branch for all Help Desk and service issues.
• Controlling depletion and activation of newly opened accounts to the benchmark set by the bank.
Worked as an Personal banker welcome desk in Retail Banking at Himayat nagar branch from November 2008 to 30 Jan2012.
Daily generation of bank reports.
Lead generation for liability, asset and TPP products from walkins and referrals.
Increasing the credit card activation, limit enhancement of cards & upgradation using various database.
Custodian of all the deliverables viz.,Tatkal kits,welcome kits,debit cards,cheque books.
Ensuring that 5-S norms are adhered to for individuals workstation.
Coordinating with CPU and other departments for processing instruction in stipulated time.
Disseminating product information to the customers and the staff members.
Issuance of passbooks, cheque books, bank statements and balance certificates.
Handling all the requests and queries of the Branch Walk-in customers
Operating System : Windows 98/2000, Windows XP.
Office Package known : MS-Excel, MS- Office, MS-PowerPoint.
Reading books and Watching Cricket.
Father’s Name : Tulshiram Sadmake
D.O.B : 07-09-1987
Language Known : English, Hindi, Telugu.
Martial Status : Unmarried
Strength : Quick learner, Team management and interpersonal skills.
Date: (DEEPA SADMAKE)