Recruiter/Sales/Account Manager

ANDRIA M. ARMATO

*** ********** **** ***** ****, NJ 08004 • 609-***-**** • mp5vpd@r.postjobfree.com

Sr. Account Manager/Sales Professional

Over six years of experience in telecommunications sales, account management, and business development. Strong knowledge of data services, voice, security, equipment, hardware, and managed services.

CORE COMPETENCIES

• Account Development • Customer Retention • Strategic Partnership

• Contract Negotiations • Solution Sales • New Business Development

• Client Facing Presentations • Relationship Management • RFP’s

HIGHLIGHTED CAREER ACHIEVEMENTS

• New Business Development- Successfully brought in 2 new clients resulting in 6 job orders within first 60 days at Scientific Search; 2 Permanent Placements in 3 months resulting in $50,000 new revenue

• Revenue Generation – Finished the 2010 year at 238% to plan for new sales at PAETEC Communications; 2011 YTD Sales at PAETEC was 150% to plan

• Account Development – Consistently ranked in the top 3 across the entire country for best retention rates of all account managers at PAETEC Communications 2010 & 2011

PROFESSIONAL EXPERIENCE

Scientific Search, Cherry Hill, NJ 9/2011-Present Technical Recruiter/Account Manager 9/2008 – 4/2009

• Developed and implemented sourcing strategies to target and attract top talent

• Strategized with clients and account directors to target professional and technical talent pools for recruiting needs

• New business development; successfully brought in 2 new clients and 6 job orders in first 2 months

• Researched, identified, and pre-qualified viable candidates for a variety of industries, such as

Market Research, Managed Care, Pharmaceuticals, Sales, and Information Technology

• Managed client requirements, providing excellent follow-up on candidate activity and reports

• Pitched client opportunities to designated talent; profiled and presented candidacy

• Assisted hiring managers in job description development and recommended best approach to interviewing and selling candidates

PAETEC Communications, Mt. Laurel, NJ 11/2009 – 9/2011

Account Manager

• Responsible for managing over 225+ accounts that bill $400,000 in monthly revenue

• Overall 2011 year to date sales were 150% to plan, Q2 2011 new sales was 280% to plan

• 2010 Q4 new sales were over 400% to plan, and finished the year at 238% to plan

• 2010 Ranked #2 in the country out of all account managers within PAETEC for new sales

• 2010 Ranked #2 in the country for company wide renewal campaign for account retention

• Successfully design and implement business continuity solutions for existing customer security

• Organically grow existing accounts by recognizing sales opportunities utilizing PAETEC’s additional products and services

• Serve as main point of contact for all client accounts; assist in technical problems, billing issues, customer satisfaction, contract negotiations, project management, and sales

• Proactive completion of account reviews to ensure clients current application matches billing and contract and also identify potential future needs while proposing a viable solution

• Establish and enhance the relationships with agents and channel partners to form a partnership between them and PAETEC

• Responsible for obtaining referrals and testimonials from existing customer base to create warm leads for new PAETEC customers

Xtel Communications, Marlton, NJ 2009

Account Manager

• Responsible for conducting 6-9 on site customer facing appointments monthly to review current network topography and review of product portfolio

• Responsible for complete account management for 200+ accounts including introductions, billing, client satisfaction, sales, negotiations, and project management

• Held a $1500/monthly quota; sales were achieved by selling voice, data, & hosted solutions to large customers; specifically school systems and municipalities

• Appointed as Xtel host for the company Expo’s across the state, specifically looking to target C level executives

Line Systems, West Chester, PA 2008

Sr. Account Manager

• Successfully brought in new revenue during first three months in position totaling over $179,000 in annual returns

• Proactively developed existing account base and also prospected new accounts within Line Systems targeted market

• Sole person responsible for managing new and existing business contract negotiations for over 400 accounts; Highest retention rate of all account managers and customer care

• Address complex sales situations with solutions that recognize the critical problems that my client is facing, and relate to them the value Line Systems products and services will offer

Broadview Networks formerly ATX Communications, Mt. Laurel, NJ 3/2005 – 3/2008

Senior Account Manager

• Responsible for Broadview’s enterprise account base billing over $850,000 in revenue monthly Key accounts include but not limited to: Herr’s Foods, Viking Communications, CBay Systems, Rothman Institute, Our Lady of Lourdes Hospital, Blank Rome, and Journal Registry Company

• Through strategic partnerships and relationship building successfully exceeded both the clients and Broadview’s expectations, leading to excellent retention rates recognized by management monthly

• Received perfect scores on customer satisfaction surveys filled out by my client base three

consecutive years 2006, 2007, & 2008

• Top performing account manager numerous times, consistently exceeding monthly and quarterly quotas (Recognition means ranking #1 out of over thirty five account managers company wide)

• Mentor to all new account development new hires; ran the new employee training/role play program

• Responsibilities included but not limited to:

Reported feedback and performance reviews to senior management to showcase the new hires strengths and weaknesses

Ran a 90 day role play program to help prepare the new hires to be able to make presentations and negotiate while out meeting with c-level clients

Main function as mentor was to assist new hires with product knowledge, confidence, and learning Broadview processes

Held daily meetings with new hires to assess their workload and help prioritize accordingly

EDUCATION

B.A. Communications, Rowan University 2004

Minor: Theater/Performing Arts

COMMUNITY SERVICE

“SAMbassador” for Samaritan Hospice Marlton, NJ-Present

Ministry Volunteer at St. Andrew the Apostle Gibbsboro, NJ-Present

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