Customer Service Sales Representative

Roderick A. Pullins

________________________________________ 3988 Mortons Landing Terrace

Ellenwood, GA 30294

(C) 770-***-****

OBJECTIVE

To acquire a challenging position within a progressive company where I can utilize my well- developed skills as a motivated leader and dependable team player. My background spans 18 years with a comprehensive knowledge and hands-on experience working in the capacities of utilities, warehousing, and commercial driving (CDL).

STRENGTHS

*Performance driven.

*Extensive experience operating heavy equipment/machinery and power and hand tools.

* Knowledgeable of DOT safety regulations and map reading procedures.

* Ability to plan, organize and coordinate priorities in an expedient manner.

* Personable and professional with a strong customer service orientation and problem solving skills.

* Accustomed to working under harsh weather conditions; easily lift and carry more than 75 pounds.

* Hardworking, energetic, and reliable; recognized for assuming additional responsibilities.

* Complete field assignments under minimal supervision.

* Take the initiative to learn new equipment, technologies and troubleshooting procedures.

PROFESSIONAL EXPERIENCE

Brindley Pieters Assoc 10/2011 - 02/2012

Contract, Utility Meter Reader

*Operate light and heavy equipment.

*Maintain street, water, sewer, and sanitation systems as assigned.

*Read residential water meters and accurately record readings.

*Answer questions from the public concerning utilities and resolve various customer utility service problems within scope of duties and responsibilities.

* Visually inspect utility meters for damage and unauthorized tampering and notify proper divisions for corrective action.

* Schedule meter reading routes to optimize efficiency.

* Download, import and purge data from the electronic automated meter reading devices and coordinate scheduled maintenance.

*Perform other related duties as needed.

Lance, Inc. 09/2010 - 09/2011

Sales Representative

*Maintained the amount of stale product returned to the required standards, through proper ordering and product rotation.

*Maintained and up-dated Route Book.

*Performed scheduled inventories.

*Maintained truck and stockroom in a clean, organized, and safe working order at all times.

*Scheduled preventative maintenance for the route truck.

*Ensured safekeeping of all assigned territory equipment that includes but is not limited to Computer Equipment, Pricing Guns and Hand Trucks.

*Completed and mailed reports and other paperwork as required.

Jacobson Staffing Company 01/2010 - 06/2010

Warehouse worker/Equipment Operator

*Loaded, unloaded, and transported items and shipments in the warehouse to particular areas by forklift and other tools.

*Received and registered incoming shipments.

*Packaged finished products for shipping (shrink wrapping, boxing, and labeling).

*Operated within Standard Operating Procedures (SOPs) and Job Safety Analysis (JSAs).

*Verified shipments with demand and buy order.

*Assisted in maintaining inventory records.

*Assembled parts with bolts, clips, screws, solder, cement, and other fasteners by hand and portable power tools.

*Responsible for quality control. No damaged product was sent out; No damaged raw material was received in.

*Cleaned and maintained warehouse storage areas.

VSI Meter Services 08/2007 - 10/2009

Water Technician

* Located valves and water meters using quarter section maps or electronic detectors.

* Installed, maintained, and repaired water mains, water service connections, fire hydrants, and valves.

* Cut, tapped, and threaded water pipes and made copper, plastic and other joint connections.

* Manually opened and closed various types of utility valves using valve operating machinery.

* Raised, lowered and relocated water mains, water meters, utility valves, and fire hydrants to allow clearance for construction and other utility improvement.

* Arranged and relocated meter boxes, and performed meter readings for residential and commercial properties.

* Performed routine maintenance and cleaning of the wastewater collection system.

* Inspected sewer lines and conducted T.V. inspections.

* Repaired and raised manholes.

* Provided prompt and courteous service to our residential and commercial accounts.

Williams Underground Utilities 06/1991 - 08/2007

Crew Foreman

*Oversaw a crew of 15+ laborers .

* Placed shoring equipment into deep trenches and cut and installed various types of utility pipe.

* Operated power driven and hydraulic machinery such as jack hammers, tampers, power auger, and other similar equipment.

* Operated mobile equipment such as dump, crew, and boom trucks, small trenching machines, small tractor-mounted dozers in support of installation and repair work.

* Moved debris and other material relating to water and gas lines.

* Performed sewer main, water and gas line repair, maintenance, and replacement.

* Identified obstructions; planned plumbing design layout, pipe fabrication and installation; and hung steel supports from ceiling joists to secure pipes.

*Measured, marked, installed and connected fixtures and appliances to exterior water and sewer lines.

*Interacted well with staff members; resolved problematic situations in a diplomatic manner

EDUCATION

Ellenwood Academy High School

Liberty Mutual Decision Driving Program

Truck Driver – Commercial Driver’s License (CDL)

Plastic Joining Qualification

CERTIFICATIONS

Electrofusion

Welding

Flagger

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