Education:

Bachelor's of Science degree from NC State University

Major: Accounting/ Information Systems

Graduation: May 2007

Professional Experience:

Degree Audit and Security Manager, NC State University Raleigh, NC

October 2008 – Present

- Produce and validate academic advisement system reports for all campus users

- Provide end user support for student information system to all campus users

- Train campus users and faculty advisors on student information systems through leading presentations and creating training documents and videos

- Control access and validate data within campus-wide student information database

- Monitor all degree audits, changes and manual overrides within the student information application

- Serve as Registration & Records delegate to University Course and Curricula Committee

- Coordinate curriculum audit changes with faculty, advisors and staff

- Track transactions and prepare deposit for official transcripts and other fees

- Maintain and update university academic hierarchical structure in student information database

Portfolio Specialist, SunTrust Bank Inc.

Cary, NC

July 2008 – September 2008

- Provided detailed financial analysis and projections on a variety of commercial real-estate loans

- Supported multiple relationship managers with timely and direct client support services

- Prepared proposal packages, annual reviews and renewals of complex credits

- Acted as a secondary contact on client relationships

- Provided prompt and efficient customer-service

Financial Analyst, SunTrust Bank Inc.

Durham, NC

June 2007 – July 2008

- Analyzed potential clients financials to determine initial suitability for business

- Produced calculations for monitoring commercial borrowers credit worthiness

- Produced and assembled credit packages for commercial lending deals

- Assembled and spread financial information in various analysis programs

IT Support Intern, INC Research

Raleigh, NC

November 2006 – April 2007

- Directly resolved customer IT issues in a prompt and efficient manner

- Responsible for identifying and trouble-shooting user issues

- Communicated company IT issues to various levels of management

- Repaired and installed company IT hardware and software

Technical Skills: Extremely proficient in MS Word, Excel, PowerPoint, Access, and Visio; HTML Programming; Process mapping and fit-gap analysis; Basic SQL and relational database knowledge; Systems Implementation knowledge and experience in phased and direct cut-over approaches; PeopleSoft Academic Modules; Credit package and monitoring systems

Interpersonal Skills: Can work effectively with a variety of individuals, Open and effective communicator, Quickly adapts to new programs and systems

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