Administrative Assistant

Experience

****-****

University at Buffalo, SUNY

Buffalo, NY

School of Nursing

Administrative Assistant II

 Nurse Practitioner Program Responsibilities:

 Supervise secretarial staff

 Assist with hiring staff

 Schedule appointments

 Coordinate meetings

 Prepares and/or drafts correspondence

 Liaison between clinical preceptors, FNP faculty and FNP students

 Assist FNP faculty with student advisement and School of Nursing Open House

 Assists graduate/undergraduate faculty in use of UBLearns (Blackboard – online course management system)

 Prepares program coursework

 Maintains office files, research files and coursework files

 Supervision of one full-time Keyboard Specialist I and II (secretary) and work study students

 Distance Learning Responsibilities:

 Assist faculty with transmission of courses over ISDN lines

 Assist faculty liaison and coordinator to track DL students to facilitate faculty planning for course offerings

 Coordinate and assist with planning and implementation of recruitment

 Prepare evaluation tools and channel data to appropriate faculty for analysis

 Grant Administrative Activities:

 Handling day to day management and annual reports for a Dept. of Health and Human Services, Division of Nursing Training Grant

 Arranges travel including plane reservations, hotel reservations, conference registration and travel reimbursement

 Prepares purchase requisitions and petty cash reimbursement

 Complete necessary personnel appointment and change forms

 Maintains personnel records and communicates with research personnel

 Coordinates the submission of grants to funding agencies, preparation of grant including budgets, CVs, timelines and contact with funding agencies.

 Generates annual/quarterly progress reports required by funding agency for program director’s review.

11/82-8/87

Hyatt Legal Services

West Seneca, N Y

Part-time Legal Assistant

 Scheduling client appointments

 Answering the telephone and questions regarding the services

 Completing legal documents for attorneys

10/78-10/82

Daemen College

Snyder, N Y

Part-time secretary

 Answering the telephone and questions about the college

 Typing and filing

8/70-5/78

American Telephone & Telegraph Full-time secretary

 Typing

 Filing

 Teletype machine

Education

7/69-5/70 Bryant & Stratton Business Institute Buffalo, NY

Data Processing

Graduated Magna Cum Laude

Additional Training Fall, 1989 UB – SUNY, Millard Fillmore College

 Computer Science – CS101

1990-1995 UB – SUNY, Microcomputer “Hands on Workshop”

 DOS101 Micro Concepts Using PC-DOS

 DOS201 Beyond PC-DOC Basics

 DOS301 Exploring DOS Subdirectories on Your Hard Drive

 DBM101 Intro Data Management Using Dbase III Plus

 DBM201 Creating Input Screens with Dbase III Plus

 DBM301 Creating Reports & Mailing Labels

 WPD101 Intro to Word Processing Using Word Perfect 5.0

 WPD201 Intro to List Processing & Forms Mgmt Using WP5.0&5.1

 WPD202 Wordperfect Desktop Publishing

 DB4INTRO Managing databases with Dbase IV

 HVGINTRO Making Presentations with Harvard Graphics

 HVGADV Advanced Features of Harvard Graphics

1996-present UB – SUNY, School of Management

 Introductory Microsoft Word 6.0 for Windows

 Intermediate Microsoft Windows

 Introductory Microsoft Excel 5.0 for Windows

 Advanced Microsoft Excel 5.0 for Windows

 Introductory Microsoft Access

 Intermediate Microsoft Access

Conferences “How to Deal with Difficult People/Motivation I Your Life”, presented by Lauree Olsen, Career Track. Sponsored by the Buffalo Chapter, Professional Secretaries International, March 21, 1992.

“Bridge Building Across Cultures: Valuing Diversity in Helping and Learning Situations”, presented by Teresa D. LaFromboise, Ph.D., University of Wisconsin at Madison. Sponsored by the Graduate School of Education Alumni Association, SUNY at Buffalo, April 23, 1993.

Workshops 3/16/04 Successful Solutions for Unacceptable Employee Behavior

2/23/05 Conflict Management and Confrontational Skills

7/15/07 Creative Leadership Workshop for Managers, Supervisors, and Team Leaders

Memberships Professional Staff Senate 2004 – 2008

UB Believers 2007 - present

Volunteer Family Voices Network, UB Dept. Family Medicine 2009 - present

References:

Jean Brown, PhD, RN, FAAN Tammy Austin-Ketch, Ph.D.

Dean & Professor, UB School of Nursing Associate Clinical Professor

3435 Main St. 1010 Kimball Tower, Buffalo, NY 142**-****-**** Main St., 808 Kimball Tower

716-***-**** (*************@*******.***) 716-***-**** (****@*******.***)

Nancy Campbell-Heider, Ph.D., APRN-BC, FNP

Director of DNP Program, UB School of Nursing

3435 Main St. 806 Kimball Tower, Buffalo, NY 14214-3079

716-***-**** (*******@*******.***)

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