PAMELA HIGGINS
**** ***** ****, ******** *******, CO 80907, 719-***-**** _________________________________________
OBJECTIVE
To secure a career where I can utilize and expand my skills, knowledge and experience in management, sales, marketing and coordinating with a company that appreciates and rewards initiative, hard work and integrity in a challenging role that allows for advancement and growth.
EMPLOYMENT
SALES/MARKETING COORDINATOR 7/2009-9/2009
JD Heating & Air Conditioning Inc. Colorado Springs, CO
Responsible for all coordinating from scheduling installs to final walk thru. Entered all data entry on Success Ware 21. Prepared all necessary paperwork for new customer files, ordered permits, prepared owner reports, in bound sales, marketing, filing, customer service, ordering of equipment, job tracking, inspections and inventory.
COMMUNITY MANAGER 4/2008-6/2009
Dunmire Properties Colorado Springs, CO
Solely managed four separate properties totaling 107 units. Scheduling of property maintenance, analyzed market conditions, managed building maintenance projects, complied data for financial reports, negotiated real estate sales contracts, resolved customer and public complaints, maintained records, reports and files, ensured rental property occupancy with consistent new leases and lease renewals, marketing, collection of rents and evictions.
SALES REP 11/2007- 3/2008
Balco Energy Colorado Springs, CO
Inside sales associate for a natural gas and oil investment company. Marketed to an accredited list of investors. Prepared proposals, contracts and legal documentation for investment portfolios.
GENERAL MANAGER 6/2007 – 10/2007
Lake Escape Resort/Marin Management Clearlake, CA
Manager for an elite resort community in northern California. Developed a strong, competent staff through progressive and rewarding incentive programs. Responsible for daily operations, all accounting duties and coding of invoices. Daily, weekly and monthly reporting to upper management regarding reservations, marketing, safety, chamber of commerce, budgets and customer relations.
PROJECT COORDINATOR/WARRANTY MGR. 9/2003 – 5/2007
Harmony Homes, Inc. Colorado Springs, CO
Assisted the President of the company while scheduling and processing of all aspects of multiple projects from initial design through final walk thru. Daily supervision of contractors, subcontractors and laborers. Ensured all necessary permits, contracts, designs, plans, construction orders and agreements were correct and in place. Handled all warranty issues and processed all production reports, work orders, walk thrus and contacted home owners thru completion.
ASSISTANT MANAGER 10/2001 - 8/2003
Pine Bluffs Apartment Colorado Springs, CO
Assisted manager on a 296 unit luxury community. Entered all data entry on Rent Roll, posting of rents, dispositions, 3 day notices, renewal, leasing, application verification, renewals, marketing, resident retention, and apartment inspections.
PAMELA HIGGINS
MANAGING EDITOR 8/2000 - 8/2001
Apartment Blue Book Austin, TX
Solely responsible for maintaining and developing existing and new accounts. Editor for a quarterly apartment directory. Responsible for all clerical and administrative duties, accounts payable and receivable, quarterly budgeting, marketing, and distribution.
ASSISTANT MANAGER/CORPORATE HOUSING DIRECTOR/LEASING
8/1993 - 7/2000
Capstone Real Estate Management Houston, TX
Leasing Consultant for Terra Pro Management Company at WestCreek at River Oaks from 8/1993 to 11/1996. Helped organize the transition of new management company, Capstone in 11/1996. Promoted from Corporate Leasing director to Assistant Manager with 2 new construction properties. Trained all new hires, coordinated marketing techniques, set up and organized all office files from opening day, knowledge of Rent Roll and AMSI, accounts payable and receivable, monthly closeout, delinquencies, eviction, owner reports, P & L statements and budgets.
EDUCATION
HOUSTON COMMUNITY COLLEGE 1995-1996
Houston, TX
ADDITIONAL INFORMATION
Capable of accurate and efficient performance of all management and bookkeeping functions. Possess excellent organizational, interpersonal and team building skills. Work effectively with little or no supervision. Adaptive to new ideas, progressive business practices and cognizant of current industry developments.