Executive/Program Manager

WILLIAM GLASCOE

Address: **** ***** ***** *****, ********, Maryland 21046

Home: 410-***-****

Mobile: 410-***-****

E-mail: ****.*******@*****.***

FOCUS OF INTEREST: EXECUTIVE/OPERATIONS MANAGEMENT | HUMAN RESOURCES

QUALIFICATIONS SUMMARY

Analytical, highly accomplished, and outcome-focused senior executive manager, with successful experience in overseeing various initiatives simultaneously. Adept at formulating growth management strategies and comprehensive plans to motivate staff, boost productivity, and facilitate personnel training and development toward fulfillment of organizational goals and objectives. Interested in pursuing a challenging management position to effectively utilize a commendable set of skills gained from work experience.

- Committed to utilizing expertise in directing and motivating other staff to facilitate improvement plans.

- Accustomed to working with people of diverse cultures and organizational backgrounds to achieve their learning goals and objectives.

- Regarded by supervisors as an extremely proficient mentor with solid organizational and leadership skills.

- Effective at handling increasing responsibilities and large caseloads.

- Versatile, able to quickly adapt to changing work assignments while juggling multiple priorities.

- Skilled in the application of a variety of instructional strategies.

FUNCTIONAL SKILLS

Executive Leadership

- Designed, created, and implemented strategic and annual business plans in cooperation with senior-level management.

- Made major contributions as part of the Joint Task Force Medical Group for the Integration/Transition Team tasked to address training and daily patient care standards for a 400-bed facility.

Human Resources

- Facilitated recruitment requirements, training, and utilization of 400 healthcare professionals at four different locations.

- Reviewed, evaluated, and systematized distribution and manpower requirements; assessed and approved recommendations on all manpower billet changes.

- Ensured completion of annual review and approval for human resource plan.

- Managed the execution of professional development programs for 80 human resource managers, focusing on organization goals and staffing priorities.

Project Management

- Ensured proper recruitment, manning, and training were conducted by implementing 21 training programs.

Training & Development

- Proactively participated in and hosted multiple conferences and workshops to provide support and understanding of medical logistics and organization changes.

- Led efforts in designing, executing, and overseeing numerous training programs; conducted seminars and briefing sessions.

Team Building

- Built and leveraged personal development initiatives, earning consecutive accolades for people.

- Established and maintained a collaborative environment by creating an atmosphere of trust, consideration, and teamwork.

- Demonstrated excellent performance and played an instrumental role in organization development initiatives that attained outstanding retention results and increased numbers in advancements.

Communication

- Designed, created, and implemented strategic communication plan.

- Ensured facilitation of conventional, social and organizational media, and personal engagements to communicate the organization’s goals and priorities.

- Gathered and documented more than 100 briefings from senior DoD executives to entry-level personnel, educating them on organizational policies, procedures and strategies of the Navy Medicine and Medical Logistics.

- Acted as guest speaker at local events.

PROFESSIONAL EXPERIENCE

WALTER REED NATIONAL MILITARY MEDICAL CENTER (WRNMMC), BETHESDA, MD

Senior Executive Manager Surgical Services Directorate and Medical Services Directorate 2011–Present

Provide strategic daily oversight to operations with a $92M budget for directorates comprising of 45 medical specialties and 2,800 personnel. Render world-class care to more than 500,000 beneficiaries annually. Hold several integral roles, including senior enlisted manager to the Commander (CEO) for Walter Reed National Military Medical Center (WRNMMC) and member of the Corporate Board of Directors for a $728M healthcare organization with a staff of over 7000 personnel.

- Managed $75M comprehensive operating room (OR) renovation for 800 personnel, which added six additional ORs without service interruption.

NAVAL MEDICAL LOGISTICS COMMAND, FREDERICK, MD

Senior Executive Manager (SEM) for the Commander (CEO) 2009–2011

Played a pivotal role as member of the corporate Board of Directors of a $622M medical logistics organization. Handled and carried out four different organizations in the United States and Germany with over 490 personnel. Spearheaded the operations of $15M worth of contracts in initial outfitting and sustainment materials for a ROLE III hospital in Afghanistan.

- Contributed in monitoring over 34,000 pairs of prescription glasses and distributing a 150-bed expeditionary hospital within five days to Haiti after the earthquake.

MULTI-NATIONAL SECURITY TRANSITION COMMAND, BAGHDAD, IRAQ

Senior Executive Manager International Zone and Health Affairs 2007

Conceptualized and coordinated the setup of medical and non-medical equipment and supplies, amounting to $6M, at 7 level I and II medical clinics. Provided expert direction to start-up operation, from ground up, of 4 level I and II medical clinics that generated more than $14M in medical supplies supporting more than 50,000 Iraqi security forces throughout Iraq.

- Effectively oversaw $200M budget for the Minister of Interior Health Affairs.

BUREAU OF MEDICINE AND SURGERY, WASHINGTON, DC

Senior Executive Advisor to the Director of the Navy Hospital Corps 2005–2009

Held full responsibility in overseeing the development and implementation of policy and procedures to more than 27,000 healthcare professional within 42 different specialties.

- Worked as key member of the Interservice Training Organization Advisor Board for a $2B medical enlisted training campus.

- Reviewed and modified five curriculums while consolidating seven healthcare specialties, saving the USN over $3M annually.

USNS COMFORT HOSPITAL SHIP, BALTIMORE, MD

Senior Executive Manager for the Commander Medical Treatment Facility 2002–2005

Led and supervised 700 personnel from 36 healthcare facilities into 12 functioning departments while commanding the on-load of $1.2M of supplies within three days of activation supporting Joint Task Force Katrina.

EARLIER CAREER

MAKALAPA BRANCH DENTAL CLINIC, PEARL HARBOR, HI

Senior Executive Manager, Senior Enlisted Advisor 1999–2002

EDUCATION

Bachelor of Science in Business Management

TRIDENT UNIVERSITY INTERNATIONAL, CYPRESS, CA

PROFESSIONAL TRAINING

Executive Medical Department Course - Building High-Performance Organization for the 21st Century

Health Resources Management Course - Navy Senior Enlisted Academy - Career Counselor Course

ACTIVITIES

Organizer and President, Hospital Corpsman Ultimate Sacrifice Fund

Generated more than $10K providing 42 families of lost healthcare providers with memorial shadow boxes

AWARDS AND HONORS

Meritorious Service Medal - Defense Meritorious Service Medal - Navy Commendation Medals (5)

Navy Achievement Medals (4) - Army Achievement Medals (2) - Humanitarian Service Medal

Outstanding Volunteer Service Medal

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