Jennifer M Tobin
Rockland, MA 02370
***********@********.***
Objective: To secure a role within corporate HR/Recruiting
Summary: 10 years of recruiting experience across various industries to include accounting/finance and environmental/engineering services. Strengths include solid relationship building skills, sincere work ethic, and overall organizational skills.
Professional Experience:
8/2005-7/2009 Reardon Associates Dedham, MA
Recruiting Consultant
· Solicit business from new and existing clients while operating as a Full Desk Recruiter
· Identify, screen, recruit and present qualified accounting/finance professionals to various clients for entry to senior level positions
· Negotiate employment offers with candidates and placement fees and/or payment arrangements with clients
· Continuously review alternative resources in identifying both active and passive candidates
· Attend various CPA networking events sponsored by the CPA Society
· Update and maintain internal client and candidate database
· Assisted in training employees on new database (UltraStaff) purchased by the company in 2007.
· Follow up with clients and candidates regularly to monitor staffing needs and employee performance
2/2000-7/2005 Resource Options, Inc. Needham, MA
Recruitment Consultant
· Identified, recruited, and recommended candidates to various clients within the environmental, construction and engineering industries
· Regularly identified and assessed various resources and methods used in locating top notch candidates
· Promoted service to potential clients and solicited business from existing clients
· Maintained regular contact with clients and candidates to monitor performance/progress
· Developed New Recruiter Training Program and Training Manual
· Assisted in training new Recruiter hires
· Assisted in the design, development, and periodic updates/enhancements to company wide, Access-based database
3/1997-2/2000 Gatti/Xavier Associates Brockton, MA
Recruiter/Research Associate
· Conducted candidate development research to identify targeted diversity candidates. Methods used included: direct sourcing through cold calling, internet searches, and internal database
· Recruited candidates within the following disciplines within Fortune 500 companies: human resources, financial services, IT, manufacturing, and sales and marketing
· Prepared candidates for client presentation
· Maintained internal candidate database
· Maintained contact with clients on a regular basis to ensure quality standards and review staffing needs
· Promoted service to potential clients and solicited business from existing clients
· Trained new employees on internal recruiting and research processes
5/1995-3/1997 Massachusetts Financial Services Boston, MA
Telephone Representative – Retirement Plan Services
· Responded to calls from shareholders and brokers
· Provided MFS Retirement Products and procedural information
· Identified and resolved complex retirement account issues
· Assisted in processing adjustments for retirement accounts
· Trained new employees on various MFS Retirement Products and overall department operations
Telephone Representative – Tele-services Group (1995-1996)
· Addressed questions and concerns regarding operational mutual funds and stock market
· Researched and resolved problems on specific client accounts
· Established positive rapport with callers to fulfill individual client needs
· Complied customer service surveys and identified common concerns/complaints on a monthly basis
2/1991-5/1995 Putnam Investments Quincy, MA
Transaction Processor
· Reviewed legal requirements for all transactions within mutual funds
· Assisted in the production of Processing Manual
· Processed redemptions, exchanges, transfers and cash investments
· Set up new accounts and updated general account information
Education:
1994 Bridgewater State College Bridgewater, MA
Bachelor’s Degree Major: Political Science Minor: Sociology
References: Available upon request.