Event Coordinator
Resume:
ELIZABETH MARTINS
mo92ew@r.postjobfree.com
LANGUAGES SPOKEN
English, French, Portuguese
EDUCATION
I graduated from high school in 1976, since than I have taken several courses.
I have a certificate in business management, communication skills, and others.
EXPERIENCES
With all the years of experience that I have, including the different positions I held. I came to realize that, Good Customer Service is the key for success in any company. May it be, the talent of answering phones, the discipline of listening, the frustration of an unsatisfied client, launching a product, or bring smiles together at a reunion. It all spells customer satisfaction. I treat the people client or not, the way that I need and want to be treated. And that is with the up most respect. There is nothing more satisfying. I am blessed! I have never done a job I did not like, and I did them well. From Receptionist to Coordinator, the most important thing is the smile. Hearing it from behind the phone or seeing it in person. It brings warmth and trust.
Event coordinator 1992-P
I adore this stress full job! From the clowns to china, everyone is always excited with joy. My favorites events, are the reunions, from family to high schools, they are always a blast. There is so much that has to be done, that I will be thrilled to explain this very detailed job to you.
ELIZABETH MARTINS
2203 LEPAILLEUR
MTL. QC H1L 6E8
mo92ew@r.postjobfree.com
Perfume consultant (Puig Fragrances) 2011-P
• Introducing the perfume
• Selling perfume
• Customer satisfaction
• Opening client files
• Call clients
• Special events
Coordinator (Michel German) 2006-2011
• Launching fragrances and selling
• Organising seminars
• Presenting seminars
• Organising podiums
• Visiting Bay stores in Quebec
• Schedules and opening files
• Motivation
• Hiring and dismissing
(ACN) CSA 2005-2007
• Answering telephone
• Credit
• Trouble shooting
• Projects
Receptionist (MGC & Distraction) 1998-2003
• Answer telephone calls
• Greeting clients
• Interpreting
• Answering to company emails
• Preparation of catalogues
• Ordering office supplies
ELIZABETH MARTINS
2203 LEPAILLEUR
MTL. QC H1L 6E8
mo92ew@r.postjobfree.com
Office manager, supervisor for call center (Telematch) 1990-1997
• Responsible for twenty one agents
• Motivation
• Opened offices in Canada and & USA
• Trouble shooting
• Sales,
• Help clients with their profiles
• Assistant to accountant
• Schedules
• HR, training the CSA
• Hiring & dismissing
• Evaluations
• Wrote sales pitch and updated it,
• PR person
• Marketing
• Spokes person
• Organized parties
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