Customer Service High School
Resume:
Kim-Alexa Gatling
East Elmhurst, NY 11369
Phone: 917-***-****
Email:**********@*****.***
OBJECTIVE To obtain a position that will utilize my academic and training background to contribute to my growth and development.
EDUCATION
January 2010- September 2010 Queens Borough Community College Bayside, NY
- Business Management
Sept. 2005- 2009 High School of Hospitality Management, NY 10019
Graduated June 2009
Courses include: Math, English, Food Science, Spanish, Accounting, and Physical Education
WORK EXPERIENCE
July 2004- Aug. 2004 Assemblymen Jeffrion Aubry office Corona New York, NY 11368
• Organized papers
• Made copies
• Multitask
• Answered phones and spoke with constituents
• Prepared constituent complaints
July 2005- Aug. 2005 Elmhurst Hospital Elmhurst New York, NY
• Organized papers
• Made copies
• Multitask
July 2006- Aug. 2006 Jerome Hardemen Daycare Center Elmhurst NY 11369
• Student teacher
• Supervised kids
• Demonstrated patience
• Received high evaluation marks from supervisor
July 2007- Aug. 2007 Jerome Hardemen Daycare Center Elmhurst NY 11369
• Student Teacher
• Supervised kids
• Demonstrated patience
• Received high evaluation marks from supervisor
July 2008- Aug.2008 Malcolm X Daycare center Corona New York
• Student Teacher
• Supervised kids
• Demonstrated patience
• Received high evaluation marks from supervisor
June 2008- Aug 2008
Assemblymen Jeffrion Aubry office Corona New York, NY 11368
• Customer service
• Computer skill (Microsoft word, Excel Power point)
• Organized papers
• Made copies
• Multitask
• Answered phones and spoke with constituents
• Prepared constituent complaint
March 2009- June 2009 Iconoclasts Showroom (Internship)
•Assistant
•File
• Put orders into the computer to keep track of how much money the brand makes in sales
• Meet with buyer
•Fashion shows
Modells Sporting Goods - July 2009- June 2010
•Customer service skills
• Work in fast pace environment
• Handle money
• Organize paper work
• Answer phone for customer service
Connective Strategies July 2010-Oct 2010
• Customer service
• Computer skill (Microsoft word, Excel Power point)
• Organized papers
• Made copies
• Multitask
Customer Service Representitive: Bank of America November 2010- April 2011
• Customer service
• Asist customers with thier credit card accounts
• Provide solutions
• Computer skills
• problem solving
• Multi Tasking
• Sales
Fraud Detection Analyst Bank of America April 2011- Sept 2011
• Customer service
• Asist customers with thier credit card accounts
• Provide solutions
• Computer skills
• problem solving
• Multi Tasking
• Detect/ Prevent Fraud
Connective Strategies LLC Sept 2011-March 2012
Executive Assistant
• Customer service
• Computer skill (Microsoft word, Excel Power point)
• Organized papers
• Made copies
• Multitask
• Answered phones and spoke with clients
SKILLS
-Computer’s: Proficient in Microsoft Word, Excel and Power Point
-Basic Spanish- 1 year high school
-Calculator
-Strong written, verbal, and interpersonal communication skills
References
Available upon request
Contact this candidate