Customer Service Manager

Location:

Winsford, CHS, CW7 2BS, United Kingdom

Salary:

any

Posted:

September 06, 2012

Contact this candidate

Resume:

Jessica Wilcock

**, ****** ****, ********

Cheshire, CW7 2BS

Tel: 016**-******

Mob: 077********

Email: ***********@*******.**.**

Date of Birth: 1st October 1991

Nationality: British

Non Smoker

Personal Profile

I have been at college for the past 3 years studying art and design, coming out with a full line of distinctions all the way, as well as working as a part time model in my free time since 2007. In the past I have worked as an apprentice hairdresser learning many skills in customer service and gaining a qualification in health and safety before realising the job wasn’t for me. I’ve also taken up experiences from factory work on the Industrial Estate. I am a conscientious and hard working individual and can work well as part of a team or solo. I am also an excellent time keeper. I can learn and understand instructions quickly and easily.

Education and Qualifications

Mid-Cheshire College 2009/2011 Grades

Art and Design Foundation Distiction

Art and Design National Diploma DDD (Distinctions)

Art and Design National Diploma Year 2 DDD (Distinctions)

Key Skills PASS

Verdin High School 2003/2008

Art and Design A

Graphics C

English Literature D

English C

Science C

Additional science D

Maths D

Music C

ICT Digital Applications MERIT

Work Experience

December 11 – January 12

Gameseek, Temporary Christmas Job

Here at game seek I have packed games and toys etc, that I had to sort into York to certain locations. This involved labelling addresses and keeping a constant check the quantity and making sure the item was right. I picked for game seek matching products to the invoices, again keeping check of quantity and barcodes to the right item. I helped out with sorting the post; I was always using my initiative and cleaning areas upstairs and downstairs, getting rid of boxes, making drinks and keeping letters and packaging topped up. After working at Gameseek over Christmas they have occasionally asked me to come back when in need of a good help and I am always willing to work for them.

July 09 - September 09

Advanced Medical Solutions, Hand packer

Here, I was put in charge to manage time, keeping records of data every half an hour or so. Again involving a large part of team work, packing, labelling and stacking, communicating with other members in the team to keep a steady flow on the machines. I was also taught how to use some of the machines in the clean room and followed instructions correctly.

May 09 - July 09

Henkel Chemicals, Hand packer

At Henkel I have gained team work and communication skills, working in groups, pairs and taking on individual responsibilities, reporting any problems, Packing and loading pallets, stacking and labelling.

This was for a variety of packing jobs in the factory, which involved being moved to different departments.

September 08 - February 09

Affinity Hairdressing, Apprentice

Using my initiative. Looking after the client and providing them with aprons before seating them. Offering them any refreshments they may require. Cleaning up after a stylist and client, along with completing general salon duties throughout the day. Dealing with customers, taking cash and card payments. Worked behind the backwash. Learnt a range of products so I could advise clients and promote. Gained a qualification in health and safety and got to the stage of learning how to cut hair and other general skills.

Interests and Activities

My interests involve art, taking commissions for paintings, sculpture and design work.

I also work as a part time model where my work consists of Hair & Beauty, Fashion and Editorial. Featuring in magazines, exhibitions, promotional work and hair shows - (winning first place!) catwalks for big names such as Wella.

I sometimes house sit for a neighbour when they go away, which involves taking care of their pets, feeding them on time and taking them out.

References:

Chris Malins

Mid Cheshire College

Hartford Campus

Chester Road

Northwich

CW8 1LJ

Tel: 016**-*****

Fax: 016**-******

Email: ****@********.**.**

Tim Hough- logistics manager