Customer Service Sales
Resume:
Timothy M. Krogman
Stevens Point, WI 54481
USA
Email: **.*******@*****.***
Summary of Qualifications
** ***** ********** ** ******** Service
** + Years experience in Transportation Management, Recruiter Dispatch, Load planning, Customer service. Computer experience
Good communication and Sales Skills
Very detail oriented and able to quickly adapt to new environments and situations.15+Years as a Semi Driver OTR and Local. 2 Years as Bus Driver and Transportation Manager. ABCD CDL with N and Passenger endorsements
Work Experience
Dates 06/01/2011 to present
Employer: Midwest Express
5500 Prairie Drive
Plover,WI
Duties:
Class A Driver
Dates 01/2008 to 06/01/2011
Employer: Travel Guard
3200 Business Park Dr
Stevens Point, WI
Duties:
Provide emerergency travel assistance to customers traveling world wide. Retention of Customers in Wells Fargo Preferred Customer Program.
Customer Service Load Planning Operations
Dates: 01/05 to 11/07
Employer: Road ready Transfer Service
1205 West Street
Wausau, WI 54401
Duties:
Secure back hauls for fleet of 80 power units. Negotiate
rates with customers dispatch drivers on back hauls and
Make necessary appointments for delivery. Report
Delivery status on customer web sites in order to secure
Payment. Make sales calls to customer’s .Enter all
Information into AS 400 IBM system. Take Recruiting
calls and follow up on mailings to prospective employees.Complete background checks.
Customer Service Load Planning Operations
Dates: 07/03 to 01/05
Employer: Ho Welding Inc
County Hwy B
Amherst, WI
Duties:
Secure back hauls for fleet of 400 power units. Negotiate
rates with customers dispatch drivers on back hauls and
make necessary appointments for delivery. Report
delivery status on customer web sites in order to secure
payment per billing. Make sales calls to customers. Enter all
information into AS 400 IBM system.
Transportation Manager
Dates: 06/01 to 07/03
Employer: Bushman’s Inc
Grand Ave
Rosholt, WI
Duties:
Secure transportation for produce loads in 48
states .Negotiate rates with customers.
Dispatch Drivers on produce loads.
Customer Service Load Planning Operations
Dates: 06/99 to 06/01
Employer: Ho Wolding Inc
County HWY B
Amherst, WI
Duties:
Secure back hauls for fleet of 400 power units. Negotiate
rates with customers dispatch drivers on back hauls and
make necessary appointments for delivery. Report
delivery status on customer web sites in order to secure
payment. Make sales calls to customers.Enter all
information into AS 400 IBM system.
Driver Resource Services
Dates: 05/96 to 05/99
Employer: WH Transportation
Business hwy 51
Rothschild, WI
Duties:
Recruiting ,orientation , road testing ,interviewing prospective
drivers. Travel to driving schools and give presentation of
company goals and training program.
Education
Midstate Technical College
Stevens Point, WI
Attendance 1993
USA
Altoona High School
Altoona, WI
USA
Degree obtained: General
Community and Volunteer Activities
WWSP Radio volunteer 1999-2007
Awards and Honors
WWSP 2005 Volunteer of the year
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