Engineer Sales

DENIS CAMP

*** ******** *** • Riverside, CA. ****8 • 951-***-**** • *****.****@***.***

IP Communications Network Engineer

Senior Network Communications Engineer with over 15+ years of experience selling, designing installing, maintaining, and supporting complex IP communications networks and applications for both enterprise and SMB markets. Very broad industry knowledge on advanced communication systems and strong technical skill set. Successful history designing, deploying and maintaining IP based open standards technology. Strong customer advocate recognized for building long term relationships based on earned trust by consistently exceeding expectations.

SUMMARY OF QUALIFICATIONS

• Experience designing and deploying campus IP network infrastructure over Fiber, WANs, LANs, WLANs.

• Proven project management and deployment skills.

• Uniquely qualified on voice, video and data converged solutions.

• In-depth knowledge of TCP/IP protocols and networking standards.

• Developed custom integration middleware solutions utilizing vendor API SDKs.

• Experience with a variety of scripting and programming languages like Visual Basic, Perl scripting, XML, C#, C++.

• System Administration background in Linux and Windows Servers.

• Deployment expert of traditional PSTN and VoIP based IP PBX solutions.

• Excellent oral and written communications skills.

• Recognized for my ability to quickly isolate and resolve complex networking problems.

• Working knowledge and experience with deploying firewalls, routers, switches.

• Experienced in IP based megapixel IP video Surveillance systems and IP cameras.

• Designed and deployed large terabyte network storage solutions, SANs and NAS servers for video surveillance video storage.

• Developed and moderated online sales and technical training webinars.

• Created technical training courses and online classes.

• Designed and managed the only lab facility in the country incorporating Cisco ICM, Aspect, Rockwell, and Intecom ACD systems.

• Designed multi-channel contact center skills based routing using Cisco ICM.

DENIS CAMP

822 Langholm Way • Riverside, CA. 92508 • 951-***-**** • *****.****@***.***

Employment History

ABP Technology Dallas Texas. 2005 – Present

Sr. VoIP Network Engineer

ABP Technology is a specialty distributor for best of breed IP technology products specializing on open standards IP based telecommunications and IP video surveillance solutions for enterprise and SMB markets.

As a Sr. VoIP network engineer at ABP, provided technical support to our customers on a broad range of SIP based IP PBXs, VoIP Gateways, Campus WIFI, Routers, Firewalls, SIP Trunks, and a wide variety of IP telephones. Developed and provided technical training classes for our installation and integration partners. Provided sales engineering services in support of sales staff on advanced IP solutions and services. Developed sales training for new sales engineers. Worked with VARs and Vendors on complex integration problems and solutions.

Aastra/Intecom Frisco Texas. 2003 - 2005

Installation Project Engineer

Aastra develops and sales IP-PBX unified communication systems for business as well as a complete line of analog, SIP, and wireless endpoints for organizations of all sizes.

As a project engineer at Aastra, was responsible for all technical aspects of system deployment including, initial customer requirements review, system design, configuration, installation, integration, end user training, and final system acceptance testing. Consistently completed assigned projects on time and under budget.

Specialized Resources Inc. Richardson Tx. 1997 – 2003

Application Engineer.

SRI Inc. is a supplier of Intecom, Rockwell, and Aspect Enterprise Class Call Center solutions and services.

Performed CTI application design, development, and implementation on advanced Call Center applications. Planed, designed, and implemented complex IT systems and solutions that enable SRI to leverage new technologies which enhance productivity, reliability, and performance. Migrated company network from an old Novel OS network to Windows Active Directory, Exchange servers, and SQL servers. Work with, troubleshoot, and diagnose applications in Visual Basic, XML, C#, C++, PHP, CGI, and Perl languages. Developed custom monitoring applications and scripts which enhanced our support service offerings and saved our support technicians hundreds of man hours and our company many thousands of dollars in lost revenue. Managed SRI’s data network, PCs, Servers, Accounting, Inventory and CRM software.

DENIS CAMP

822 Langholm Way • Riverside, CA. 92508 • 951-***-**** • *****.****@***.***

Intecom Inc. Allen Tx. 1983 - 1997

Sales Engineer

Intecom has been designing and delivering innovative solutions for the large enterprise communications market focused on large colleges and universities, health care institutions, government entities and multi-national corporations.

As a Sales Engineer at Intecom, provided sales support to district sales managers on multi-million dollar communications systems. Responsible for technical responds to RFPs. Developed and presented technical system presentations to high level executives and decision boards. Leveraged my past background in technical support and customer service which allowed me to contribute to company efforts in both pre-sales and post sales objectives. Credited with numerous system sales by finding creative solutions to complex customer requirements.

Technical certifications and education.

Successfully completed advanced vendor certification on the following systems.

Successfully completed vendor advanced certification on the following IP system.

• Allworks IP PBX.

• SnomONE IP PBX.

• Epygi IP PBX.

• Digium Switchvox IP PBX.

• Thirdlane, Asterisk, Webmin, CentOS.

• Mobotix Megapixel Video Surveillance system.

• Overland NAS.

• Cisco ICM basic and admin.

• Cisco ICM Project Management.

• Intecom S-80, E, Pointspan, Callwise ACD AIX.

• Altai Super WIFI.

• GVD IP NVR.

• E-Data Biometric access control system.

• Cisco Unified Communications 500 Series

• Draytek Routers.

• Edgewater Routers.

• Patton analog and digital gateways.

• AudioCodes analog and digital gateways.

Attended:

• Riverside Community College.

• Brookhaven Community College.

• University of Nebraska.

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