Dispatcher - Field Service Coordinator

*** ******* ** **********,** Home 770-***-**** Cell 678-***-**** *****************@*********.***

Stephanie Young

Objective Seeking a position with a progressive company which allows me to utilize my strong interpersonal and organizational skills

Experience March 2008 – April 2009 Anchor Heating & Air Douglasville,GA

Service Coordinator/Dispatcher

• Routing Daily Service Calls, Part Ordering, Contract and Product Information Sales, Maintain Customer Database, Accounts Receivable, Reception

June 2007- March 2008 Beckman Coulter Carrollton, GA

Advanced Service Coordinator/ ASC – Remote Home Position

 Company Reception – Incoming Customer Calls 24x7

 Field Service Coordinator – Data Entry, Routing, Parts Ordering

 Computers – Windows, Excel, Cares, Vantive, Oracle, Fastecs

 Customer Service

2005 – June 2007 Beckman Coulter Miami, FL

Advanced Service Coordinator / ASC

 Company Reception – Incoming Customer Calls

 Field Service Coordinator – Data Entry, Routing, Parts Ordering

 Developed Excellence in Required Company Training Courses

 Received Company’s Service Awards for Excellence

 Customer Service

June 27, 1999 – 2005 Beckman Coulter, Inc. Miami, FL

Advanced Service Coordinator

 Company Reception – Incoming Customer Calls

 Field Service Coordinator & Region Liaison for Several Databases

 Developed Excellence in Required Company Training Courses

Education University Of Miami – Computer Studies

Miami – Dade Community College – Elementary Education

Robert Morgan Vocational – Cosmetology License – 1989 Graduate

Miami Killian Senior High School – 1985 Graduate

References Available

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