Sales Customer Service

Annie/Minyi Zhang Email: ************@*****.***

*** *. *** **, #*, Alhambra, CA, 91801 Phone: 626-***-****

Career Objective: To use my excellent communication skills, bilingual skills(Chinese Mandarin and English), computer savvy, and 3+ years full time working experience in a human communication focused position, such as Marketing, Media, Advertising, Public Relations, while gaining knowledge that will allow me to further my career.

Summary of Qualifications:

•Excellent communication/persuasion/rhetorical skills and sufficient experience in corporation with media, interviewees, government departments, and different clients.

•Strong math, analytical skills, learning ability, rational research, logical and critical thinking, and creative power. Reasoning ability to collect data, establish facts, and draw conclusions.

•Microsoft Office proficient in Word, Excel, PowerPoint, Outlook, PDF etc. Also proficient in Video/Audio Editing, Photoshop, simple Web Page Editing, and inventory management.

•Strong academic background: bilingual in English and simplified & traditional Chinese.

•Good sense for marketing, decisive, well-organized, self-motivated, detail-oriented hard working, independent but also know how to foster good team relationships.

Working Experience:

Sales/Customer Service

January 2010–Present: Import Corporation/Casino Supply Company (El Monte, CA.)

Build and manage relationships with new and existing customers, take orders and provide after-sale services; customize special orders for clients, coordinate with overseas factories and freight/forwarders to meet deadlines, also search for domestic resources and place purchase orders with domestic vendors; update the online advertising and promo information; monitor stock and maintain inventory to ensure timely order fulfillment; coordinate trade shows and events; and assisting accounts receivables.

Journalist/Host/Advertising Coordinator

January 2008–July 2009: Zhejiang Daily News Website (http://www.zjol.com.cn) (China)

Interview and write news reports on public health topics; edit and maintain company website; host a live talk show once a week; design special reports towards current hot topics; cooperate with Advertising clients; plan and organize events as needed.

Honors:

Received Second Prize for 2009 Zhejiang Province Journalism Awards

Recent Education:

Master of Arts 2009–2011 California State University Northridge, in Communication Studies

Bachelor of Arts 2004–2008 Zhejiang University in Radio-Television Journalism

Honors:

• President in Speech and Eloquence Association of Students Union.

• Functioned as Controller of campus news broadcast center and as news host in TV station.

• Obtained the 1st prize twice and the 2nd prize once in college debate competition.

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