Haddenham
Tel: (0044) 079********
Email: mmxzr2@r.postjobfree.com
I am a bilingual MBA student at Oxford Brookes University with strong IT skills and customer service with a strong passion for Business Intelligence. My interest lies in helping businesses to utilise their data and transform it into valuable information in order to respond effectively to its customers.
SKILLS + PACKAGES
• Advanced Word, Excel, Outlook, Power point
• SQL
• Delphi
• HTML, CSS, PHP, SAP
• Internet and Email
• Fluent English and Spanish
• Conversational Italian and Portuguese
• Currently studying French
• 60wpm typing
• Full driving licence
EDUCATION
Sep 2010 – Sep 2011 Oxford Brookes University, UK
MBA (Master of Business Administration)
Sep 2007 – May 2010 Oxford Brookes University, UK
ITMB (Information Technology Management for Business)
Feb 2004 – Nov 2004 E-learning, London, UK
ECDL course
March 2000 - Dec 2002 University of Buenos Aires, Argentina
Journalism Course
Dec 1999 Del Viso Day Scholl, Buenos Aires, Argentina
“A” Level: English, Economics, Mathematics and History
EMPLOYMENT
June 2008 – Sept 2010 Web Officer and Head FT Administrator – Oxford Radcliffe Hospital, NHS.
To keep up-to-date the NHS website and intranet. Also, head of the Foundation Trust (FT) office that looks after currently 5000 members.
Main duties included:
• Maintain the hospital website up-to-date, with latest news.
• Post all relevant news on the intranet in daily basis.
• Deal with 5000 members of the Foundation Trust over the phone, post or emails.
• Maintain the database (Membership Management Online).
• Organise events for members in different locations throughout Oxford.
• Training of A-level students from local schools.
• Daily Offices duties.
Jan 2005– Jan 2007 Administrator – Barclays, Headquarters, London
In this role I provided administration support to the MD of the company. This would include working to deadlines & providing a high standard of customer care.
Main duties included:
• Dealing with customer complaints and requests.
• Welcoming and setting up new starters, collecting all relevant documentation
• Dealing with external suppliers such as engineers for repairs
• Organising PO for suppliers
• Dealing with all companies expenses
• Calculating wages of staff and communication relevant info to payroll
• Ordering staff uniforms as required
• Managing holiday requests
• Dealing with all incoming deliveries
• Dealing with all stock management of office supplies
VOLUNTARY SERVICE
• Home hospice ”Multimed”, Buenos Aires, 2000
• Raised money for a charity organising a rugby tournament, Buenos Aires
• Attend to several social gathering with the purposes of raising money for different charities, London, 2006
• Organising international conference for Journalist students, Buenos Aires, 2001
ACTIVITIES IN ACADEMIC ENVIRONMENT
• Working in the Student Government
• Rep of ITMB, Oxford Brookes University
• Member of Rugby Team in Buenos Aires
• Member of the athletics team, Oxford Brookes University
HOBBIES AND INTERESTS
• Reading and writing
• Tourism
• Politics and Economics
• Skiing
• Rugby and football
REFERENCES AVAILABLE ON REQUEST