Sales Manager

Kip Jeffrey Henderson

**** ****** **** **

Randolph, Alabama 36792

205-***-**** Home

205-***-**** Cell

*******@*****.***

http://www.linkedin.com/in/kiphenderson

Career Summary

Accomplished leader-manager with results-proven success in Project Management. Ability to manage complex projects from concept to operational status. Experienced product/solutions sales professional, well-versed customer relationship professional with reputation for delivering on promises; to do whatever is needed to effectively get the job done. Excellent customer/vendor relationships supported by very strong communication and product demonstration skills. Goal oriented individual with excellent verbal and written skills. Solid work ethic highly reliable, resourceful: personally take ownership of each customer’s issue. Excellent problem resolution capabilities.

Special Expertise

Leadership Technical Management

Strong Communicator Product – Deep Dive Capabilities Project Management

Ability to handle Adversity Pre-Sales, Post-Sales Consulting Employee Management

Effective Decision Maker Solutions Architect Customer Relations Management

Professional Experience

Account Manager

Prosys Information Systems, Birmingham Alabama September 2010 – Present

Working with Public Sector for the state of Alabama, I meet with new and existing customers to promote the Prosys T-600 state contract along with educating the customer on the many product ans service offerings in Prosys extended portfolio.

• Successfully renewed $110,000.00 in service contract with in the first 2 months.

• Educated Prosys internal staff on the Schools and Library’s Federal Funding program (E-rate).

• Work closely with vendors to deliver the best solution for the customer’s needs.

Director of Client Solutions

Dasher Technologies, Birmingham Alabama September 2009 – 2010

Provide product and technology consulting to various companies located in the Southeast, developing and fostering relationships with net-new Dasher customers. Engaging key vendor executives and sales representatives with the purpose of gaining company mind share, and acting as, but not limited to, the Dasher Technologies Public Sector lead in Alabama, developing and expanding on existing relationships in the State, Local and Education markets.

• Lead the successful task of getting Dasher Technologies on Alabama’s Joint Purchasing List for all of Hewlett Packard Product Line.

• Established the vision and direction for Dasher Technologies K-12, State and Local Government sales initiative.

• Made an immediate impact in the sales department by securing over $130,000.00 in sales in the first three months of employment.

Technical Consultant April 2008 – July 2009

Hewlett Packard Company, Birmingham Alabama

Directly impacted customer satisfaction and loyalty by negotiating resolutions for commercial clients, including small, medium and large businesses. Presented product road maps, technical product deep dives and offered recommendations for products and solutions to meet customer’s needs. Provided in-depth product knowledge and solution selling to key decision makers helping drive multi-million dollar accounts such as Federal Express, Deloitte Touche, Southern Company Services, Regions Financial Corp., Vulcan Materials, Eastman Chemicals and many others.

• Helped close a $7 million Dollar General account by giving deep technical dive into HP’s Protect Tools solutions.

• Consistently met or exceed quarterly Team sales quotas of $38,000,000 by providing Technical Sales Consulting expertise to named accounts, territory accounts and state, local, federal and education accounts and maintained a top 5 ranking among the East Coast team for quota achievement.

• Delivered product presentations to customers (including C-level staff), demonstrating in-depth overview of HP’s Personal Systems Group products and solutions.

Owner/CEO Sept. 2001 – April 2008

InTec Inc. Birmingham, Alabama

Successfully established an IT services and solutions company and managed day-to-day operations.

Established company’s vision and purpose by providing Go-To-Market strategies and solutions.

Directed eight (8) Technical Engineers providing network support to over 20 State of Alabama school districts. Trained, supervised and evaluated staff and prospective employees. Managed deployment of a $200,000.00 Image/OS Streaming solution. Sold and managed deployment of an $850,000.00 server centric solution project.

Systems Engineer Aug. 1999 – Sept. 2001

Bull Information Systems, Montgomery, Alabama

Responded to Requests For Purchase (RFP) affiliated with Alabama Schools and Library Division performing customer site visits, negotiated vendor pricing, designing computer network infrastructure related to RFP’s specifications, and providing network services and support after deployments.

• Prepared RFP responses that secured over 3.5 million dollars in K-12 SLD E-rate funding.

• Maintained strong vendor relations and negotiated for the best possible pricing.

• Managed six (6) Technical Engineering teams for 11 state-wide K-12 E-rate projects consisting of infrastructure and network computing implementation. Through detailed planning, met or exceeded deadline dates and insured customer satisfaction.

Director of Information Technology ` 1998-1999

Aussie Restaurant Management, Birmingham, Alabama

Micro Computer Specialist 1992-1997

University of Montevallo, Montevallo, Alabama

Education

Currently pursuing my Project Management Professional (PMP) certification

Associate of Applied Science, Electronic Engineering Technology

R.E.T.S. Electronic Institute

Apple, IBM, Compaq and HP sale and or service certification

Global Knowledge Network: Network fundamentals and Routing/Switching solutions

Contact this candidate