Customer Service Manager

**** ***** **** *****

Columbus, GA ***** 706-***-**** Cell

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Brandi Hollingsworth

Objective

Summary To obtain an entry level position in an organization seeking an extraordinary record of generating new accounts, exceeding sales targets, and enthusiastic customer relations.

Highly motivated and versatile Guest Service Agent with 6 years of experience in customer service, and 1 year of experience in entry level management, as well as experience in Healthcare. Especially skilled at building effective, productive working relationships with clients and staff. Excellent negotiation and public relations skills. Seeking a challenging entry level position that offer extensive contact with the public.

Professional History May. 2011- Dec.2011 Pronto Press Inc. Columbus, GA

Customer Service Agent

Create 100% guest satisfaction by providing fast and friendly genuine hospitality by exceeding guest expectation.

Provides customer with assistance at the front desk.

Maximizes revenue and cash flow by promoting services and adhering to credit and inventory control.

Feb. 2010- Oct. 2010 Battle International Group Phenix City, AL

Courier

Responsible for the direct supervision of 3 to 5 Field Operators and Office Operations Supervisors and the indirect supervision of crew leaders and enumerators.

Determined assignment areas for data collection activities while managing material and assignment preparation for all field operators.

Responsible for the completion of field work in a timely and cost efficient manner.

Nov. 2009- Jan. 2010 J.C Penney Stores Columbus, GA

Cashier

Ensured each customer received outstanding service by providing a friendly environment.

Accurately and efficiently ring on register and accurately maintain all cash and media at the register.

Maintained orderly appearance of the register area and supplies stocked, along with any other tasks assigned by any manager.

Education and Training Aug 2003-May 2007 Pacelli High School Columbus, GA

Received College Preparatory Diploma

Completed some college courses at Florida A&M University in Tallahassee, FL.

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