Customer Sales

**** ******* ** *** *** Phone: 330-***-****

columbus,oh 43235 Email: ************@***.***

Richard Yeager

Summary A well organized and highly motivated worker that is willing to be part of a team environment. I am interested in using my current skill set, and expanding my skill set to be an effective employee.

Experience 2011-2012 Chase Bank Columbus,OH

Collector

-assist borrowers with questions they have regarding their mortgage

-assist borrower with options they may have to save their home

-build my knowledge about my job by reviewing weekly huddle topics

-maintain goals that are set each month

2010-2011 NCO Fincinal Dublin,OH

-assist borrowers in bringing their student loans

current by reviewing options

-maintain goals that are set each month

2009-2010 Donatos Pizza Dayton,OH

Delivery Driver

-take customers orders over the phone

-clean the dining room at the end of each shift and help cut pizzas as well as

makes pizzas for customers orders

-deliver pizzas to customers

2008-2009 Multiband Corporation Akron, OH

Directv Home Installer

Install satellite dishes and receivers

Operate the necessary equipment for the installation processes for satellite dishes and receivers

Establish a log of customer appointments and the appropriate merchandise to provide a seamless customer experience

Educate customers on how to use different features of the receivers to increase market knowledge

Create communication processes with management to be current on training opportunities and additional equipment features

2007-2008 Whitehall Jewelers Akron, OH

Sales Associate

Maintain customer relationships and handle merchandise procedures within company policies

Focus on inventory levels and knowledge of jewelry product lines

Provide jewelry maintenance service to increase the marketability of inventory

Address challenging situations to balance customer interests and financing opportunities

2004-2007 Waltco Truck Equipment Tallmadge, OH

Assembler

Assemble parts-kits for liftgates accurately and efficiently to maintain high standard levels set by upper management

Assemble cables for liftgates that exceed industry standards to meet market demands

Communicate between different teams to ensure the kits were complete and special customer requests were included

Assist with educating team members on the parts contained within in the kits to create a knowledgeable team environment

2000-2007 Moraine Country Club Kettering, OH

Proshop Employee/ Caddy

Assist members with choosing clubs and maintaining golf clubs for members

Maintain the Proshop to handle member traffic and provide a positive experience

Maintain the driving range

Assist with equipment maintenance at the Proshop and golf course

Education 2004-2007 University of Akron Akron, OH

Associate Degree: Fire Protection Technology

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