Yash M. Shah
Baton Rouge, LA 70816
********@*****.*** | 803-***-****
Objective: Leverage organizational and teamwork skills to induce strategic growth and profitability. Interest areas include business analysis and administration.
Academic Qualification:
Masters in Business Administration (Expected September, 2012)
University of Phoenix, Baton Rouge, LA
GPA: 3.71 / 4.00
Bachelor of Science in Industrial Chemistry (2008)
Sardar Patel University, India.
GPA: 3.26/4.00
Work Experience:
Supervisor, Super Foods Stores, Baton Rouge, LA (since 2009)
1. Business Analysis: Drove the business plan and cost analysis, leading to 20% increase in profit over 3 years due to improved inventory control, customer retention and major change in product line.
2. Personnel: Hired, trained and managed 6 front office employees, each of whom remained with the operation for over 15 months.
3. Skills: Customer relationship management, marketing and business analysis.
Front Office Supervisor, Travelodge, Columbia, SC (2008- 09)
1. Sales and Analysis: Analyzed customer preferences to launch a new marketing initiative aimed at attracting customers, by providing complimentary breakfast at the next door Cracker barrel instead of a continental breakfast served at our facility. This helped to increase overall customer satisfaction by 20%.
2. Office operations: Improved efficiency by 15% due to better filing, inspections and training staff.
Research Assistant, Sardar Patel University, India (2007-08)
1. Administration: Managed student lab access, and standardized training curriculum for lab experiments in applied chemistry class.
2. Safety Inspection: Drove initiative for increased safety controls in the laboratory.
Skills
I. Business Analysis
II. Detail-oriented project management skills including project plans and schedules
III. Good with Microsoft Word, Excel, Power-point, and Internet Research.
IV. Strong sense of teamwork and mentoring
V. Effective communicator with and across teams
Working Status: Holds US Green Card
References: Available upon request.