Personal Details
Surname Luwaca
First names Sifelani Graphton
Identity Number 641**********
Nationality South African
Drivers Licence Code 8 ( EB )
Contact details +278********
Alternative contact +277********
Email address ********@*****.***
Spoken language English
Educational Qualification
Highest Level Passed General Certificate of Education Cambridge Ordinary Level – 1982 Examination
8 Subjects passed
Tertiary Education
Apprenticeship Kwekwe Technical College 1984 –1988
Technical Qualification Class One Journeyman Motor Mechanic
Petrol and Light Diesel
Apprenticeship period
Attachment Bmw and Peugeot Dealerships
Work Experience
Current employer Leo Haese -- Bmw Centurion
Period 07 .2007 To date
Position Motor Mechanic
Duties
Carry out electronic, electrical and mechanical diagnosis then repair according to manufacturers specifications using the appropriate diagnosis tools. The Displus, SSS and GT1
Machines.
Ensuring repairs are carried out timeously according to the manufacturers flat rates.
Carry out repairs as per job sheet instructions and provide quotes were necessary for repair authorization. ( Motorplan,Motorite and warranty)
Prepare report cards for latent defects encountered during repairs for either authorisation to
replace the defective parts or alert for future repairs.
Ensure that vehicles are always in a presentable state during and after repairs.
Employer Peugeot North cliff
Position Technician
Period 07.2006 -- 07.2007
Duties As above, using the Peugeot Planet System diagnostic tool ( PPS ) for all electronic diagnostic faults.
In house training Attended various extensive technical support courses conducted by Automobiles Peugeot in Kenya which
Later relocated to South Africa (Peugeot Motor South Africa)
Employer Puzey and Payne
Peugeot dealership in Zimbabwe. Harare.
Position Technical Service Adviser
Period 2001 -2006
Main duties,
Ensured that all technical repair and support queries were monitored on system and case follow up was in place so that repair process was optimized within agreed time frame.
Ensured that all reported incidents were finalized when the vehicle in question has been repaired and the case resolution has been related to the relevant workshop.
Compiled various technical reports regards case problems for customer vehicles and present them to the manufacturing plant to ensure proactive actioning of incidents.
Alert the manufacturing plant of identified defects and supply relevant support information. Open up case files and follow up until incidents have been resolved.
Identified specialized tooling for both new and old brands, software upgrades and mechanical tools.
Ensured that all recall campaigns were carried out on all affected vehicles in accordance to the manufactures recommendations.
Employer Puzey and Payne
Position Workshop foreman
Period 1997 -2000
Duties
Managed the daily events of the workshop effectively by way of planning, organizing,
delegating , coordinating and eventually evaluate the progress.
Encouraged positive communication within the team.
Ensured that the vehicle loading book was referenced regards control on booked vehicles
walk-in customers and vehicle breakdowns.
Effectively scheduled and coordinated work flow in line with the productive monthly set targets.
Monitored work in progress and kept it to acceptable level, either encourage overtime to clear
back log.
Ensured monthly productive targets were attained through effective optimization and utilization
of both , the team and production resources available.
Ensured that production machinery was effectively maintained and upgraded to include vehicle
hoists specialized tools and documentation.
Employer Puzey and Payne
Position Motor mechanic
Period 1989 –1996
Duties
Carried out repairs as per fault findings.
Ensured that the repairs were within flat rates
Ensured repaired vehicles were quality controlled.
Reported other defects encountered on report cards for
immediate or future repairs.
Computer literacy
Experience in
Microsoft office
Kerridge and Automate .
Ibcos gold
Management short courses
Supervisory skills
Customer care and handling
Housekeeping, health and safety
Team building and assertiveness skills
References
Garret Ousthiusein Service manager
Peugeot Northcliff
Janet Cromie Training Coordinator
Peugeot Motor South Africa
E-mail *****.******@*******.***
Ian Wintersgill Workshop Manager
Puzey and Payne then
Director ,Supa Quick
Harare ,Zimbabwe