Customer Service Representative

Lisa Danielle Cooper

P.O. Box **

Shannon, NC ***86

Cell 609-***-****

Home-910-***-****

Email:********@*****.***

QUALIFICATIONS

Fifteen years experience in the food industry

Great customer relations skills.

Problem solving skills, thrive on exceeding expectations.

Responsible , and work well without supervision.

Work well under pressure.

WORK HISTORY

Huddle House 03/2011-07/2011 Server

Provided customer service. Served food in a timely manner. Made sure each guest had a unique dining experience. Ran the register. Prep work. Kept a clean work area.

CONTACT: Rose Cair 843-***-****

Dial America 02/2010-01/2011. Customer Service Representative

Responsible for providing world-class customer service. CSR for the Special Olympics and MADD, I was in sales, responsible for high speed internet for HughesNet as well as selling identity protection packages.

Attended daily sales goals which I exceeded regularly.

Acted as a mentor to new agents as well.

CONTACT: Cynthia Price 843-***-****

Ramada Inn 05/2007-09/2008 Banquet Supervisor/Bartender

Responsible for setting up client menus. Decorating banquet halls, receptions, reunions, hospitality rooms. Ensuring client satisfaction. Making sure meals were presentable and brought out on cue. Setting up and breaking down formal dining settings. Setting up and breaking down dance floors. Supervised a 6-person crew.

Responsible for liquor inventory and cash flow. Served drinks at the bar.

CONTACT: Julie Rowland 843-***-****

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