Customer Service Real Estate

SUMMARY

As a legal support professional, I have more than 15 years experience in providing exceptional secretarial, administrative and operational assistance to partners, associates and paralegals. My strong communication skills were utilized to effectively interact with all levels of management, including attorneys, clients and staff. These skills were recognized by the team that I worked continuously with (Senior Partner, Associate & Paralegal) for 12 years; and I was consistently requested to relocate by the team as their legal practice moved to other firms.

PROFESSIONAL EXPERIENCE

LEGAL SECRETARY

Smith Gambrell & Russell, Atlanta GA (Feb. 2011 – May 2012)

Epstein Becker & Green, Atlanta GA (Jan. 2009 – Feb. 2011)

Locke Lord Bissell & Liddell, Atlanta GA (Jan. 2008 – Dec. 2008)

Powell Goldstein LLP n/k/a Bryan Cave, Atlanta GA (Aug. 2000 – Jan. 2008)

Worked with the same team of attorneys for 12 years at 4 firms as an integral support member of the team.

Title, duties and responsibilities:

Legal Secretary to Sr. Partner and Practice Group Leader of the Real Estate Department;

Complete time entry, create, revise and redlined documents;

Schedule meetings and arrange conference calls;

Frequent, daily interaction with clients;

Communicates effectively through telephone, fax or written communication lines;

Prepare and edit client invoices and expense reports;

Maintain attorneys’ calendars; open and close new files; and prepare conflict searches;

Perform confidential administrative tasks with discretion;

Maintains a high degree of confidentiality;

Effectively interact and communicate with all levels of management;

Exhibit a customer service “can do” attitude;

Demonstrated proficiency in the Microsoft Office Suite. (Word, PowerPoint, Excel and Outlook);

Strong communication skills; ability to communicate clearly and professionally

Ability to prioritize, plan, balance and multi-task job responsibilities based on business need;

Ability to meet deadlines while producing high quality work;

Enthusiastic, personable, and professional in appearance and manner;

Dependable and take pride in doing a good job and achieving results; and

Ability to efficiently and effectively support multiple partners and associates.

WORD PROCESSOR

Powell Goldstein LLP n/k/a Bryan Cave (Aug. 1993 – July 2000)

Kirkland & Ellis, Chicago, IL (Aug. 1985 – Aug. 1993)

Processed documents for various departments;

Typed and revised statistical projects, columnar text, extensive, heavily revised text;

Recruited, organized, supervised and administered a one year special project of 25;

Imported and exported graphics charts to word processing software; and

Coordinated department work flow.

SKILLS

Microsoft Office Suite, WordPerfect, Interaction, Interwoven, Windows Vista, imanage, Legal Key, Elite, DTE, Filesite, Delta View/Work Share, Scanners, Copiers

References Available Upon Request

Contact this candidate