Engineer Quality Assurance

STEVEN F. THORN

*** ****** *****

Santee, SC ****2

*******@***.***

RES: 803-***-****

Cell# 803-***-****

SUMMARY

A quality engineer/manager with experience in product/process quality and supplier development in both manufacturing and aerospace.

PROFESSIONAL EXPERIENCE

HUSQVARNA OUTDOOR PRODUCTS, (Orangeburg, SC) 10/10 – Present

Supplier Quality Assurance and Development Engineer

Responsible for supplier quality for powdered metals, springs, electrical assemblies and components, laser-cut stamping commodities, plastics, fuel tanks, transaxle drives and weldment assemblies. Reviews, tracks and approves all levels of suppler PPAP submissions. Conducts supplier assessment audits of new and existing suppliers for the HOP Orangeburg facility. Establish an effective one Husqvarna way of working with regards to supplier quality assurance and development. Evaluates and classifies new and existing suppliers. Identifies supplier quality related risks and be Husqvarna’s drivers for reducing identified risks. To be a driver for, and the owner of, developing suppliers’ quality performance. Coordinate suppliers’ APQP work in PCP-projects

• Processes, reviews and approves several PPAPs for assigned commodities.

• Visits suppliers to help them with PPAP and process issues to avoid spills or lessen their impact on the Orangeburg facility.

• Performs several supplier assessments on both new and existing suppliers.

• Performs corrective action verification follow-ups with suppliers.

• Coordinates and assists the Buyer/Planners and the suppliers to expedite the disposition of non-conforming product, to either get the product reworked, scrapped, or returned to the suppliers.

• Communicates supplier PPM and other scorecard data to the suppliers.

SIEMENS ENERGY AND AUTOMATION, (Bellefontaine, Ohio) 03/07 – 05/09

Supplier Quality Supervisor/Manager

Responsible for supplier quality management and incoming inspection activities. Reviewed, tracked and approved supplier PPAP submissions for all levels of submissions including those that included requirements for UL/CE/IEC and RoHS compliance requirements, maintained PPAP database. Reviewed and approved supplier corrective actions. Prepared internal corrective actions, (8D’s) to the customer. Performed inspection and testing of some vendor assemblies. Maintained the Approved Supplier Listing. Supervised the activities and performed yearly evaluations for two Quality Technicians and one Supplier Quality Specialist. Created the inspection criteria for incoming inspection of printed circuit assemblies using print specs and IPC standards. Writing and updating Work Instructions, forms and Level II procedures.

• Supported continuous improvement initiatives including conducting supplier process audits, doing corrective action verifications, and assisting in problem solving, to ensure better quality products were received.

• Provided data for monthly SQ metrics: Supplier PPAP scores, SCAR on time closings, Supplier development hours, Cage Disposition Time and Incoming Inspection time, consistently meeting or exceeding the established metrics goals.

• Coordinated and assisted the Buyer/Planners and the suppliers to expedite the disposition of non-conforming product, to either get the product reworked, scrapped, or returned to the suppliers.

• Recognized on two different occasions for “Over the Top” performance. Once for exceeding metric expectations for Cage Dollars and once for a quick response to resolve a supplier issue.

• Performed Process approval audits for a PCB supplier that was moving their operations to Mexico.

• Performed attribute and variable Gage R&Rs, linearity, stability and bias studies.

• Applied Design of Experiments to solve problems, i.e. reducing process variation, and help in root cause analysis.

THE PIC GROUP, (Madison Heights, Michigan) 07/06 – 03/07

Quality Engineer/Site Coordinator

Responsible for client consulting as a QE and site supervision for third party sorting and containment activities. Performed Variable and Attribute Gage R&R’s, Gage Calibrations. Part layouts. Internal Audits and Layered Process Audits. Supervised as many as 11 people to support GP12 and CS2 Inspection Activities. Performed time accounting and other administrative activities to support the inspection activities as stated above.

• Conducted kick-off meetings for 3rd party containments and sorts. In other words, conducted needs analysis with the clients and their customers determining requirements and specifications to engage customers and suppliers in establishing the parameters for the inspection process.

• Set-up containment process flows and wrote work instructions for new suppliers and containment inspection activities. Ensured that inspectors had accurate guidelines for conducting inspections, both visual and with variable and attribute measuring devices.

• Played major role in General Aluminum, Richmond IN Plant receiving their ISO/TS 16949 certification. Performed Gage R&Rs, Calibrations, Part Layouts and updating calibration records, and identifying issues to eliminate possible findings.

• Completed a successful GP12 (new supplier) Inspection requirement at Visteon, Springfield Plant thus enabling GM to remove the supplier from the GP12 inspection requirement.

• Performed attribute and variable Gage R&Rs, linearity, stability and bias studies.

BBi ENTERPRISES GROUP INC., (Sidney, Ohio) 12/05 – 6/06

Quality Engineer

Responsible for process quality, APQP for new products and customer PPAP submissions. Wrote process flows, PFMEAs and control plans for composite products and components. Used Powerway online to submit documentation for DCX PSOs and PPAPs. Calibrated check fixtures and other measurement devices. Performed variable and attribute gage R&Rs and other measurement systems analysis on measurement equipment.

• Visited customers regularly to be more proactive in resolving issues. Identified issues with two different customers, DCX and GM, where they were over stacking our products in their warehouses, causing damage to the product. Resolved issues by testing and implementing stronger boxes thus resolving the situation.

FAURECIA EXHAUST INC., (Troy, Ohio) 2003 – 2005

Senior Quality Engineer

Responsible for APQP, creating process flows, PFMEAs and control plans for the V6 and I4 KJ exhaust systems and others. Wrote work instructions, auto inspection instructions, gauging instructions, other visual aids and procedures for the KJ exhaust systems. Assembled and maintained the DaimlerChrysler PSO and PPAP documents and other customer PPAP documents into books for a successful PSO/PPAP submission. Awarded contracts and worked with equipment vendors to create gauging systems for exhaust system components. Certified new product shipments to the customer. Performed capability analysis on product components, and processing equipment. Performed layered process audits and was the Quality Wall Supervisor for the KJ exhaust products.

• Played a major role getting Faurecia’s first successful DCX PSO/PPAP approval.

• Completed DOE classes.

• Visited customer, (DCX) regularly to be more proactive in resolving issues.

DAIMLERCHRYSLER/BEHR AMERICA, (Dayton OH) 1998 – 2003

Quality Engineer

Responsible for writing and maintaining control plans for ten departments that supported evaporator manufacturing. Wrote and maintained inspection sheets, other work instructions and visual aids for the same. Participated in process failure mode effects analysis and design failure mode effects analysis meetings. Participated in the production part approval process. Performed capability studies on product, processes and equipment. Prepared customer seven step corrective actions. Performed variable and attribute gage R&Rs and other measurement systems analysis on measurement equipment. Performed internal QS9000 audits. Certified new product shipments to the customer.

• Performed successful PSOs at an outsourced supplier for 36 tube assemblies to support evaporator production requirements.

• Played a major role in (PSOs), Process Sign Offs.

• Supported APQP for new products.

• Troubleshot PC Boards for warranty analysis.

TAITECH INC., (WPAFB OH) 1995 – 1998

Engineer

Supported the design and assembly of wind tunnels and mechanical systems for combustion and fuel injection research. Designed, fabricated and assembled plumbing pneumatic, hydraulic and mechanical support equipment and testing devices for research support. Developed and prepared operating procedures, check lists, and maintenance requirements for wind tunnel and support systems. Operated wind tunnel systems and support equipment to facilitate research. Procured materials and components for mechanical and plumbing systems.

• Designed and built a gaseous nitrogen purge control panel for a fuel flow visualization wind tunnel.

• Played a major role in the development of seeding units to support fuel flow visualization.

USAF and Reserve – MSGT Retired 1973- 1994

Aircraft Environmental Systems Technician- Maintained Engine Bleed Air Sub-systems A/C, Pressurization, Anti-ice and Oxygen systems.

Aerospace Ground Equipment Technician- Maintained Powered Ground Support Equipment-Generators, Gas Turbines and Compressors.

EDUCATION

Columbus State Community College

Associate of Applied Science in Mechanical Engineering

Columbus Technical Institute

Certificate – Airframe Repair Technician

PROFESSIONAL DEVELOPMENT

Completed UL Audit class for Lead Auditors

Completed Keptner-Tregoe problem solving course.

Completed a RCRA Training class

Completed Design of Experiments training

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