Manager Supervisor

RICHARD C. LYNCH

*** ********* ******, ********, *** York 11221 646-***-**** *******@********.***

Objective: Dedicated and technically skilled professional with a versatile administrative support skill developed through experience in the transportation industry as a bus operator, field supervisor and trainer.

Experience:

Progress Transit, Brooklyn, NY 10/06 – 02/11

Bus Operator

• Drove vehicles over specified routes or to specified destinations according to time schedules and manifest.

• Performed per trip and post trip inspects on vehicle prior to departure.

• Assisted passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, helped carry baggage, and answered questions about bus schedules or routes.

• Handled passenger emergencies or disruptions.

• Recorded information, such as cash receipts and fares, and maintained log manifest.

Transit Facility Management, Brooklyn, NY 09/04 – 10/06

Field Supervisor

• Set operations, policies and standards, including determination of safety procedures for the handling of vehicle equipment.

• Planed, organized and supervised the work of subordinate staff to ensure that the work is accomplished in a manner consistent with company policy.

• Collaborated with other supervisors and staff members to formulate and implement policies, procedures, goals, and objectives.

• Promoted safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.

• Directed investigations to verify and resolve customer complaints.

• Directed procurement processes including safety equipment research and testing.

MV Transportation, Brooklyn, NY 11/01 – 09/04

Field Supervisor/ Trainer

• Accident Investigations, prevention and reports, substance abuse testing.

• Kept operators in compliance with company policy by performing road observations and annual classroom training with the safety manager.

• Monitored companies liquidated damage to ensure that penalty expenses are kept to a minimum by rules and regulations enforcement on employee staff.

• Demonstrated to trainees how they must interact with clients and prepare company paper work correctly and efficiently.

Education:

Borough of Manhattan Community College New York, NY

Received: Associate In Allied Science Degree

Key Skills & Certifications:

Office Management

Teambuilding & Supervision

Policies & Procedures Enforced

Complex Problem Solving

Active Listening

Meeting & Event Planning

Social Perceptiveness

Staff Development & Training Class A License

Passenger Endorsement

Tanker Endorsement

Tow Truck Endorsement

Hazmat Endorsement

Metal Coil Endorsement

D.O.T. Cert of Achievement

M.T.A. Merit Certificate P.T.S.I. Certificate

Drafters Certificate

School Bus Driver Cert.

Hazwoper Certification

Expense Reduction

Microsoft word & excel

Report & Document Prep.

Spreadsheet & Database

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