Customer Service Sales

LEONARD LEE LEFKOWITZ

** **** ***, ********, *** Jersey 07728

H 732-***-**** Cell 732-***-****

EXPERIENCE:

*/**-******* ** *********** / WAREHOUSE MANAGER

Ÿ Oversee general warehouse operations including inventory; ensuring adequate supply of products. Guarantee food handling process follows federal HACCP regulations.

Ÿ Develop operational guidelines, policies and procedures ensuring the warehouse and inventory flow efficient daily ;

Ÿ Supervise all shipping/receiving functions including proper stacking, preparing, packing, receiving deliveries, proper routing and accurate intake of food;

Ÿ Collaborate with sales department and key personnel to evaluate inventory levels and forecast upcoming needs.

Ÿ Establish & monitor key financial and operational metrics and recommend relation opportunities for improvement.

Ÿ Create and implement safety health programs to assure excellent working conditions and compliance with all applicable federal, state and local laws & regulations.

Ÿ Manage the hiring process and provide direct supervision for the day to day activities of warehouse supervisor and trainees including training, scheduling support, performance reviews, and corrective action.

4/06-9/08 ALLMAN SPIRITS, INC.,/ WAREHOUSE OPS SUPERVISOR

Ÿ Monitored ordering, selecting, loading and shipping inventory; sales, logistics, and customer service .

Ÿ Maintained & operated equipment such as fork lift and Hi Lo equipment

Ÿ Communicated daily with vendors and customers building and ensuring satisfaction with excellence in sales growth; including keeping accurate invoices and records of all transactions.

4/04-4/06 ESKIMO PIE/ ROUTE SALES SUPERVISOR

Ÿ Implemented and established strategies to ensure customer satisfaction and excellence in sales, customer service; and merchandising standards.

Ÿ Recommend, planned and re-routed existing routes for optimal logistics.

Ÿ Managed and supervised warehouse inventory and employees.

Ÿ Developed, built and maintained new accounts and routes for effective service.

Ÿ Met partner brands merchandising guidelines.

Ÿ Consistent delivery service for good relationship with customers.

Ÿ Maintained accurate records of all transactions; using hand held computer units.

3/94-3/04 EDY’S ICE-CREAM/ WAREHOUSE SUPERVISOR

Ÿ Managed and supervised warehouse inventory and employees.

Ÿ As an integral member of the management team responsibilities included monitoring safety and environmental standards while ensuring the highest levels of productivity and customer service.

Ÿ Supervised logistics, drivers, daily deliveries, route organization, inventory and handled contacts with supermarket managers.

Ÿ Increased business by introducing new products to customers as well as opening and developing new territory.

Ÿ Stringent standard on food safety and quality assurance.

EDUCATION: WILLIAM E.GRADY H.S., BORICUA COLLEGE

SKILLS: Bilingual Spanish/English, Fork lift and Hi Lo operator, CDL B w/air brakes, Data Entry, Windows, WMS Systems, Red Prairie, XATA Distribution Systems, Road Net, MS. Word, Excel, Outlook & WordPerfect 5x.

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