Sales Technician
Resume:
JULIE WIEDEMER
Duncansville, PA 16635
*****@****.***
EDUCATION
The Pennsylvania State University
Bachelor of Science, Human Development and Family Studies, May 2012
Drug and Alcohol Certification, May 2011
26.5 Continuing education credits from the Bureau of Drug and Alcohol Programs
GPA: 3.52 Major GPA: 3.80 Dean’s List: Five out of seven semesters
Pittsburgh University School of Social Work Master’s in Social Work, December 2015
ACADEMIC INTERNSHIP
Home Nursing Agency, Altoona, PA September 2011 – April 2012
• Completed 480 hours on site
• Assisted counselors, facilitated adolescent and adult drug and alcohol group counseling sessions and discussed behavior modification strategies
• Provided educational programs for high risk adolescents on preventing bullying, addiction, de-escalating aggression, and assisting with art therapy activities
• Assisted with creating treatment plans for adolescent and adult clients with a co-occurring diagnosis
• Observed counselors engaged in the process of removing a child from an abusive home
HONORS
• National Honor Society of Leadership and Success member
• Kraybill Family Scholarship recipient
• Penn State Altoona Scholarship recipient
• Luddy Scholarship recipient
COURSE PROJECTS
• Conducted extensive research on human behaviors associated with external stimulations such as peer influences
• Conducted extensive research on drug and alcohol addiction, family therapy as well as grief and loss
• Participated in a six week independent study at Blair County Prison. Conducted group counseling sessions on parenting as well as drug and alcohol rehabilitation with female inmates
• Developed a violence prevention program for adolescent females
• Developed a new client brochure for Home Nursing Agency
WORK EXPERIENCE
Pyramid Healthcare, Blandburg, PA
Behavioral Health Technician December 2009 – May 2010
• Created an assessment of adolescent behaviors of five diverse clients daily
• Utilized effective listening skills while counseling multicultural adolescents to de-escalate their behavior
• Assisted with facilitating group counseling sessions with adolescents on reviewing their positive and negative behaviors throughout the day
Sugar to Spice, Altoona, PA
Receptionist August 2010-Present
• Utilize multiple sales techniques with customers to increase revenue for store operations
• Resolved customers’ complaints using effective conflict resolution techniques
• Processed financial statements to record daily monetary transactions and deposited money into bank account
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, SPSS
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