General Office Clerk
Resume:
ALLEN BRYANT
**** ********** ******* **** *** H
Atlanta, GA 30340
**********@*****.***
General Office Clerk
EXPERIENCE
Simm Associates 2004-2012
Glasgow, DE
Account Representative
Processed 350+ delinquent accounts each month, utilized all skip tools and strategies, contacted customers with overdue balances to negotiate payment, answered customer inquiries or disputes regarding product or service according to product and service agreements, interpreted product and service agreements, recordkeeping
Phillips and Cohen Associates 2001-2004
Wilmington, DE
Account Representative
Processed 200+ delinquent accounts each month, utilized all skip tools and strategies, contacted customers with overdue balances and negotiated payment to satisfy delinquency, answered customer inquiries or disputes that involve company product or service according to product or service agreements, interpreted product and service agreements, recordkeeping
MBNA America Bank 1997-2001
Newark, DE
Customer Advocate
Resolved customer disputes and inquires involving product, service, quality of product or service and billing according to product and service agreements, interpreted product and service agreements policies, up sale company products and services
Olsten Temporary Service 1991-1997
Wilmington, DE
Customer Service Representative
Resolved customer disputes and answered inquiries about company product, services and billing according to policies under product and service agreements, interpreted product and service agreements, bookkeeping, record keeping
Western Temporary Service 1985-1991
Wilmington, DE
Office Clerk/Mail Clerk
Answered customer questions and inquiries regarding department policies for service and billing, operated office printer, folder/inserter and postage machine, recordkeeping
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