Administrative Assistant Marketing
Resume:
Joyce E. Reitz
North Royalton, Ohio 44133
*****.*****@*****.***
Objective: To use my organizational and communication skills to make a positive
contribution in an office setting
Skills and
Abilities: Communication Skills
• Answered phones and greeted patients courteously
• Established client communications
• Maintained ongoing relationships with customers
Writing and Computer Skills
• Designed and produced monthly newsletters
• Formulated business materials, including: letters, reports and calendars
• Demonstrated knowledge of Microsoft Word, Excel, PowerPoint, Adobe PhotoShop and Internet functions
Business and Marketing Skills
• Trained, hired, coached and supervised staff members
• Coordinated mailings
• Designed, developed and implemented promotional items and marketing programs
Interpersonal Skills
• Led teams, chaired committees, initiated volunteer events
Work
Experience: Administrative Assistant North Coast Family Foundation
May 2010 – August 2012 Parma Hts., Ohio
• Meet and greet all who enter the office
• Schedule appointments for 10 clinicians
• Personal Assistant to the Executive Director
• Answer phones and care for patients
• Very detailed oriented
• Excellent at multitasking
• Contact Insurance carriers to credential clinicians as well as check for benefits and eligibility
• Produce letters, forms, reports, charts, etc.
• Filing, data input, billing, and mailings
Jazzercise Owner and Instructor North Royalton, Ohio
1995 – 2009
• Lead and supervised a team of six other instructors
• Produced and filed monthly business reports
• Designed marketing and advertising plans
• Officiated team meetings
• Developed positive relationships with customers
• Taught 4 – 10 classes per week
Elementary School Teacher Various Cleveland Lutheran Schools
1990 – 2008
• Demonstrated strong classroom management skills
• Collaborated with partner teacher on instructional matters
• Communicated effectively with specialty teachers and aides
• Developed positive relationships with students, teachers and parents
Education: Bachelor of Science in Education (1990) Cleveland State University
Graduate Coursework (1992 – 1997) Cleveland State University
• Successfully completed coursework toward new certification
Additional Coursework (2001 – 2004) Various Educational Facilities
• Successfully completed coursework in continuing education
Additional
Information: Member of the PTA, enjoy singing, organizing school or church events
References: Mark Yoder Sara Fellows
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