Customer Service Sales

LAWRENCE FLORIDA

*** ********* ******* ~ Long Branch, New Jersey, 07740-4617

732-***-**** or 732-***-**** ~ **********@***.***

OVERVIEW OF QUALIFICATIONS

Success in client relations, financial services, proprietary equity trading, and mutual fund and hedge fund marketing. An ambitious, intelligent, creative, conscientious, enthusiastic, and persistent, employee who takes pride in his work and is dedicated to success. High-energy sales and account management with superior interpersonal communication and sales skills. Systems and network proficient on Direct Access Trading platforms and applications. FINRA licensed with Series 7, 63 and 24 brokerage, investment advisement and compliance credentials. Life and Health

EMPLOYMENT HISTORY

MetLife, Wall, NJ, 8/2008 to present

Financial Rep

Deliver and explain features and advantages of different policies to policyholders. Analyze insurance program and suggest changes. Calculate premiums and customize policies to suit individual needs to cover risks. Interviewing prospects to obtain data, uncover financial resources and needs. Selling 401k Plans, Health Care and Dental Plans to small to medium sized companies. Seeking new clients by networking, developing calling lists and developing existing clients.

E*Trade Financial, Jersey City, NJ, 1/2006 to 7/2008

Financial Service Rep,

Provided excellent customer service and a high level of customer satisfaction while meeting all departmental goals. Functioned as a liaison on behalf of both the customer and customer service when working with other internal departments to ensure effective pursuit and attainment of customer satisfaction for all E*Trade products and services. Promoted technological solutions that increase Customer Service productivity and efficiency. Apply In-depth knowledge of company procedures, securities regulatory requirements and other processes to effectively manage responsibilities. Business Expansion Team Lead

MBH TRADING LLC, New York, New York 2002 –2006

Proprietary Equity Trader

Execute trades for high-growth direct access trading house.

Traded listed equities, long, short, through NYSE, ECN’s, NX, INET, ARCA, configuring algorithm filter, programming “gray box”, of trades. Specialized in Time & Sales and NYSE OpenBook trading, also responded to RFP’s

DONALD & CO SECURITIES, Tinton Falls, New Jersey 1996 - 2002

Financial Advisor

Plan, coordinate, and execute sales and portfolio management function for a full service brokerage firm. Managed key client account, relationships, assets, and investment portfolios, communicate with traders, money managers, and analysts to provide timely investment recommendations. Managed 2 broker trainees, provided, leadership, training, and evaluation.

LEHMAN BROTHERS, New York, New York 1991 -1996

Registered Representative

Oversaw key settlement and broker/client relationship functions working in the order room. Received informal mentor style training from top producing brokers; developing, prospecting and qualifying corporate insiders and officers. National Sales Director Award, for opening 60 qualified accounts

ACADEMIC BACKGROUND

MONMOUTH UNIVERSITY, West Long Branch, New Jersey

Bachelor of Science in Economics, 1989

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