Customer Service Assistant

Andrea L. Reese

**** ********** **.

Columbus, GA 31907

706-***-**** *****.********@*****.***

Objective

To obtain the position of AmeriCorps Member

Education

Columbus State University – Columbus, GA – B.S. Sociology

Shaw High School - Columbus, GA- College/Tech Prep Diploma

Work History

12/2011- Present

Columbus Parks and Recreation Community Schools Division – Activity Leader:

• Administer assigned recreation activities and assists the Site Supervisor in organizing and implementing programs for children enrolled.

• Demonstrate responsibility for well being of participants.

• Assist Site Supervisor in preparing weekly attendance reports, financial statements and deposits.

• Carry out a continuous effort to improve operations, work processes, and works cooperatively and jointly to provide continuous improvement and customer-driven service.

08/2010- 12/2011

Columbus State University Residence Life Office – Graduate Assistant:

• Supervised Community Service of Residents in Housing

• Planned programs and seminars to inform Residents/Students of policies and procedures, resources, as well as many other life skills needed when first entering college

• Worked extensively in Power Point, Microsoft Word and Excel

• Attended university disciplinary hearings concerning students

• Completed and executed purchase orders

03/2007-08/2010

Columbus State University Residence Life Office – Student Assistant:

• Customer service

• Documentation and Record Keeping

• Maintained accounts receivable

05/2007- 07/2007

Keep Columbus Beautiful Commission – Volunteer

Additional Skills

• Effective Communicator

• Tactful and Timely

• Accountable and Dependable

• Proficient in Microsoft Word and Excel

• Teachable and Professional

• Experienced and Motivated

References

Sarah Secoy- Assistant Director of Residence Life Office - 706-***-****

Bishop Veranica Haynes- Bishop of Kingdom Faith Outreach Ministries – 706-***-****

Stuart Rayfield - Director of Servant Leadership Program CSU - 706-***-****

Angela Payne-Davis- Independent Living Coordinator – 706-***-****

Henri Davidson – Supervisor at Second Chance Home – 229-***-****

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