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Project Manager Customer Service

Location:
Seale, AL, 36875
Salary:
50k
Posted:
August 18, 2012

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Resume:

TONY MARTINEZ

*** ****** ****** 334-***-**** Home

Seale, Alabama 36875 334-***-**** Cell

mieaor@r.postjobfree.com

OBJECTIVE

Senior Project Manager with years experience in management, interior construction/leasehold improvements, new store setup, and sales seeks a challenging position in Project Management / Coordination, Retail Management or in related fields. Location: Columbus, GA. / Phenix City, AL. / Opelika, AL. and Auburn, AL. within a 50 mile radius

SUMMARY OF QUALIFICATIONS

Retail Store Manager/ Production Manager 3/2010-Present

GOODWILL OF SOUTHERN RIVERS, Opelika, AL

As head of the management team my focus is in customer service, sales and training. Also all the daily store operations

in a retail thrift store with sales growing yearly. Managing a team of 20 plus sales clerks, processers, sorters, stockers,

cashiers and truck drivers who make a powerful team in a 9 store chain.

Regional Construction/Project Manager 6-199*-**-****

MOVIE GALLERY HOLLYWOOD ENTERTAINMENT, Dothan, AL

Began with the company in 1991 when there were only 56 stores and participated in its growth to 2500 stores, then to 4700 stores (company recognized as a Fortune 500 company), and now with 3700 stores as the business responds to the industry changes and the economy.

Project Manager, Southeast Region 1994-2009

Manage ongoing new store growth, renovations, build-outs from ground-up and relocations in the Southeast Region that covered seven states until recently and then went to four states (Kentucky, Georgia, Alabama, and Tennessee).

Opened/relocated several projects per year ranging from $100K to $1 Million

Determine potential locations and property to develop prior to the company starting real estate / development department then worked with a team.

Helped with negotiating terms of leasehold improvements from first greeting to contractual closing. Successful in negotiating construction contracts, planning, tracking projects and controlling costs.

Selected teams to make the leasehold improvements, to set up the inventory, and to launch the Grand Openings.

Participated in planning, development and budgeting for all regional projects.

Interviewed, selected, trained, supervised, and evaluated over a 100 employees.

Prior positions included:

District Manager, Phenix City, Alabama 1992-1994

Store Manager, Phenix City, Alabama 1991-1992

CHILDREN’S PALACE, Mobile, AL. Store Manager 1986-1991

Supervised operations and four managers with +100-employees for this 9 million a year specialty toy store .

HOWARD’S DISCOUNT, Phenix City, AL. Store Manager 1981-1986

Managed operations with 3 managers and a staff of 40 employees for this 6 million a year retail discount store.

EDUCATION

BBA - Business Administration with a Major in Management

Customer service, Sales, Merchandising, Operations, Budgeting, Inventory control, Profit and loss, Loss prevention

Proficiency in Microsoft office, Word, Excel, Power point, Outlook, E-mail, Internet



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