Management Registered Nurse
Resume:
Dwayne R. Tillman
*** ******* ****** ***** **********@*****.***
Primary: 228-***-****
Poplarville, Mississippi 39470 ********@***.***
Secondary: 601-***-****
Professional Value Professional Expertise
Effective and Accountable in Organizational Stewardship – Exceptional leadership skills, trusted medical staff liaison, irreproachable integrity with all levels of our human capital, and frugal with organizational resources; but highly competitive and motivated in time-sensitive situations. • Visionary Leadership
• Quality & Performance Improvement
• Medical Utilization & Case Management As Revenue Enhancer
• Team Building & Facilitation
• Program Design & Implementation
• Risk Management & Causality Discovery
• Professional Educator & Program Developer
• Physician Liaison & Peer Review Functionality
• Regulatory Compliance
• Strategic Planning
Consistently and Expediently Deliver Mission-Critical Results – driven by a visceral need to strategize, to innovate and to disprove the idealization of “It can’t be done. Gifted with vision, determination, and skilled in self-education on pending healthcare matters that may impact the industry.
Strong Orientation In Hospital Operations And Repurposing – drawing from everyday staff level grounded knowledge, groomed peers to directorship levels, and ten years experience of board governance. Familiarity and active involvement with a host of hospital operations and functions.
Respect and Leverage Human Capital – motivate, mentor and lead talented professionals by creating a culture of learning and leading by example. Strong advocate of facilitation of staff to strive to work harder, smarter, and to be creative and innovative.
Accomplishments
2010 Completed the objective of obtaining a certification by successfully passing the “Association for Healthcare Accreditation Professionals” sponsored national test for “Certification Specialist in Healthcare Accreditation” and the use of the designation of CSHA. Currently studying for the Certified Professional in Healthcare Quality (CPHQ) examination.
2010 Joined the Quality Management staff at Memorial Hospital at Gulfport as a Quality Resource Analyst and promoted to Healthcare Accreditation Coordinator.
2009 Completed a dual master’s degree program in Nursing Science and Health Administration; also, invited to join the Sigma Theta Tau Honor Society of Nursing.
2009 Participated, collaborated, and assisted with devising a county-wide system of immunizing 9,000 Pearl River County public and private school children in coordination with the Mississippi Department of Health District IX participating local Pearl River County Physician offices with the H1N1 vaccine.
2008 Interim Director of Laboratory Services at Highland Community Hospital and participated in a successful CLIA survey two weeks within the assignment.
2008 Completed 12 year tenure as a Pearl River County Hospital and Nursing Home Board of Trustee as an appointee of the Pearl River County Board of Supervisors.
2007 Invited and attended the University of Minnesota Family Medicine Department to sit on an expert panel investigating tools to facilitate transfers from rural hospitals to tertiary hospitals in order to improve information flow and patient safety.
2007 Special guest presenter at a gala fundraiser the “Promise of Nursing for Mississippi” to honor nurses sponsored by Johnson & Johnson® and the Mississippi Nurses Association which raised over $250,000 for Mississippi Gulf Coast area nursing scholarships.
2004 Completed a $4.2 million, sixty-bed nursing home expansion and modernization of the hospital, while serving as a member of the Board of Trustees for Pearl River County Hospital & Nursing Home.
2003 Published in the New England Journal of Medicine as a contributor in a study designed to link the transmission of the West Nile virus through blood transfusion in the United States:
Chamberland, M., Goodman J., Kappor, H., Lanciottie, R. Marfin, A. Newman, B., Page, P., Pealer, L., Peterson, L., Signs, K., Stramer, S. etal. (2003, Sep 25). Transmission of West Nile Virus through Blood Transfusion in the United States in 2002. New England Journal of Medicine: 349;1
2003 Designed and implemented a facility-wide Healthcare Insurance Portability and Accountability Act (HIPPA) and Corporate Compliance programs and trained over 400 employees.
1999 During a difficult time when our parent company was facing difficult times, I was as to combine and direct several hospital operations such as Utilization Management, Risk Management, Infection Control, Medical Staff Credentialing, Quality Management, Corporate Compliance, and Employee Health in to the department of Clinical Outcomes Management. Later I was as to introduce a formal RN Medical Social Work Case Management Model. Over a 6 year period we were able to decrease the ALOS of 5.4 to 2.8. We also redesigned a more effective discharge planning process that saved a number of man-hours per week in formal discharge planning meetings.
1997 Asked to combine and direct Emergency Department Services and Intensive Care Services. Redesigned the ED to improve throughput time from “door to floor” from an average of four hours to two hours.
1996 Appointed to the Board of Trustees for the Pearl River County Hospital and Nursing Home by the Pearl River County Supervisors.
1996 Voted “Outstanding Alumni of the Year” by the Mississippi Organization for Associate Degree Nursing – Pearl River Community College.
1994 Received acclamation on Infection Control improvements by the Mississippi Department of Health.
Severed on the “Student Interview Committee” Pearl River Jr College’s Licensed Practical Nursing program
1992 Voted “Employee of the Year” – Crosby Memorial Hospital (n/k/a) Highland Community Hospital.
Education
2009 Dual Masters in Nursing Science and Healthcare Administration (MSN & MHA) – University of Phoenix Online
2006 Masters in Business Administration with specialization in Healthcare Management (MBA/HCM) – University of Phoenix, Metairie, Louisiana
1998 Bachelors in Nursing Science (BSN) – University of Southern Mississippi, Hattiesburg, Mississippi
1985 Associate Degree in Nursing (ADN) – Pearl River County Community College, Poplarville, Mississippi
Current Employment
2010 Jun to Present Healthcare Accreditation Coordinator Memorial Hospital At Gulfport
Contact: Karen Clarke, Director
*******@***.***
Address: 4500 Thirteenth Street
Gulfport, Mississippi 39502
Duties: Direct all areas for regulatory compliance. Employ best practices/evidence based research and lean healthcare methodologies to spur organizational improvements. Guide and facilitate RCA and FMEA activities. Accreditation and regulatory standards coordination; performance improvement team facilitator, and analyst. Prepare and conducted Mock Surveys, re-developed a more effective tracer program.
Employment History
2010 Mar to Jun Quality Resource Analyst Memorial Hospital At Gulfport
Contact: Karen Clarke, Director
*******@***.***
Address: 4500 Thirteenth Street
Gulfport, Mississippi 39502
Duties: Core Measures analyst; performance improvement team facilitator, physician peer reviewer, and clinical quality improvement analyst.
1999 to Dec 2009 Director of Clinical Outcomes Management Highland Community Hospital
Contact: Shirley Bertolais
601-***-**** ext. 1266
***********@**********.***
Address: 801 Goodyear Blvd
Picayune, Mississippi 39466
Duties: Instrumental in fashioning the Department of Clinical Outcomes Management which combined departments and functions of:
Utilization & Case Management,
Quality Improvement,
Staff Education,
Infection Control,
Employee Health, Risk Management,
Medical Social Work,
HIPAA & Regulatory Compliance,
Medical Staff Credentialing,
• Directed and administered to the hospital-wide quality management and performance initiatives and programs.
• Directed hospital-wide Utilization/Case Management programs along with the management of the medical social service department and medical staff credentialing and peer review functions.
• Managed and coordinated hospital-wide infection control program and processes
• Assessed with the vast majority of all regulatory compliance practices including functioning as HIPAA Privacy, Corporate Compliance, and Risk Management Officer
1996 to 1999 Director of Critical Services (ED & ICU) Highland Community Hospital
Contact: Deborah Thompson
601-***-**** ext. 1299 Address: 801 Goodyear Blvd
Picayune, MS 39466
1994 to 1996 Director Nursing Administrative Services Highland Community Hospital
Contact: Deborah Thompson
601-***-**** ext. 1299 Address: 801 Goodyear Blvd
Picayune, MS 39466
1985 to 1994 ED Staff Nurse/Administrative Supervisor Highland Community Hospital
Contact: Deborah Thompson
601-***-**** ext. 1299 Address: 801 Goodyear Blvd
Picayune, MS 39466
Licenses
Mississippi State Board of Nursing Compact License: Registered Nurse - R666653
Louisiana State Board of Nursing – Applied For
Federal Communications Commission (FCC): Ham Radio License – Technician Class - KE5QCR
Professional Certifications
Current
Certified Specialist in Healthcare Accreditation (CSHA)
Tuberculosis Testing & Interpretation
Lapsed
Certified Professional Utilization Review (CPUR)
Trauma Nurse Core Curriculum (TNCC)
Advanced Cardiac Life Support Instructor (ACLS)
Pediatric Advanced Life Support (PALS)
Awards
Mississippi Organization for Associate Degree Nursing “1996 Outstanding Alumni of the Year”
Highland Community Hospital “1992 Employee of the Year”
Professional Affiliations
Association for Healthcare Accreditation Professionals
References
T.O McRaney, MD 1817 Sixth Avenue, Suite B
Picayune, Mississippi 39466 Email: 601-***-****
Mcraney.to..MD@ bellsouth.com.net
Shailendra Prasad, MD
Associate Professor Family Medicine University of Minnesota, MN 570 Lake Ridge Drive
Shoreview, MN 55126 Home/Cell: 601-***-****
Email: *************@*****.***
Roberto Lopez, MD
Chief of Staff
Highland Community Hospital 906 Sixth Avenue
Picayune, Mississippi 39466 Home/Cell: 601-***-****
Work: 601-***-****
Email: *********@*****.***
Alfred Johnson, MD
Highland Community Hospital 1018 Sixth Avenue, Suite B
Picayune, Mississippi 39466 Home/Cell: 228-***-****
Work: 601-***-****
Email: ******@*********.***
Ahmad Haidar, MD
Highland Community Hospital 1016 Sixth Avenue, Suite C
Picayune, Mississippi 39426 Home/Cell:
Work: 601-***-****
Abiodun Balogun, MD
Highland Community Hospital 1016 Sixth Avenue, Suite A
Picayune, Mississippi 39426 Home/Cell: 601-***-****
Work: 601-***-****
Melissa Chopin
Marketing Executive
Amedisys Home Care 17 Scarlet Ave
Picayune, Mississippi 39426 Home/Cell: 601-***-****
Sheila Mitchell, RN
Case Management/UR
Highland Community Hospital Pine Grove
Picayune, Mississippi 39466 Home/Cell: 601-***-****
Work: 601-***-**** ext 1194
Cyndi Stockstill, RN
Compassus Home Care Home/Cell: 228-***-****
Melissa Wise, RN
Director of Clinical Outcomes
Highland Community Hospital Wise Road
Picayune, Mississippi 39466 Work: 601-***-**** ext 1104
Transcripts
Upon Request
Contact this candidate