driver
Resume:
Andrea Dickerson
Oxford, MS ***** 662-***-****
PROFILE
• Coordinated and managed multiple priorities and projects
• Over 20 years experience in customer service
• Self-starter with exceptional organizational and problem solving abilities
• Team player with strong communication and interpersonal skills
• Dependable
PROFESSIONAL EXPERIENCE
Mc Donald Transit Oxford, MS
Public Transit Training Officer June 2009-Precent
• Provide passengers with information and assistance about Oxford University Transit (O.U.T.) services
• Handle customer complaints and enquiries in accordance with the O.U.T. Charter
• Carry out inspections as directed or as part of a team in accordance with procedures
• Prepare daily transit reports
• Report the effectiveness of bus interchanges and assist with the coordination of connecting services with bus operators
Swift Transportation New Albany, MS
Scheduling Assistant/Planner/Truck Driver March 1999-June 2009
Manage and retain a designated fleet of drivers.
Manage a minimum fleet of 50 manned tractors.
Establish a good working relationship with each driver.
Manage to obtain loads for fleet and dispatches drivers.
Manage driver availability to maximize productivity of their fleet.
Perform A.M. and P.M. checks on trucks and note daily.
Perform monthly driver reviews within the first 30 days of a driver being upgraded to solo status or 30 days of employment for experienced drivers in order to measure and record performance. After initial review, perform quarterly.
Manage driver performance and take proper disciplinary steps if necessary.
Know, support and enforce company policies.
Manage service levels of 98% for on time pickup and delivery for Wal-Mart D.C.
Manage fuel process in compliance with opti stop and DCI objectives.
Ensure payroll accuracy for assigned drivers.
Act as a liaison between the driver, DSSC personnel, and all internal departments.
All other duties and projects as assigned.
Luvel Dairy Oxford, MS
Route Salesman 1997-1999
• Delivered company products on a daily basis to local businesses
• Communicated with customers regarding orders
• Prepared travel arrangements for delivery of products
• Maintained a customer log
• Requested a variety of supplies and maintenance services as needed
Performed related duties as required
Grisanti Rebel Motors Oxford, MS
Service Advisor 1987-1992
• Advised customers about necessary service for routine maintenance
• Helped identify a mechanical problem by questioning the customer or doing a visual inspection or road test
• Conferred with customers about inspection results, recommended corrective procedures, and prepared work orders for needed repairs
• Wrote a brief description of the problem on the repair order to help the mechanic locate the problem
• Handled customer complaints
EDUCATION
Northwest Community College Oxford, MS
Lafayette High School Oxford, MS
REFERENCES
Sharon Floyd New Albany, MS
Wayne Mills Oxford, MS
James Harmon New Albany, MS
Contact this candidate