Customer Service Administrative Assistant

Lyeshia L. Yates **** South Deshon Rd; Lithonia, Ga. 30058 *************@*******.*** 678-***-****

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OBJECTIVE

To obtain a position as an Administrative Assistant or Customer Service Specialist where I will be able to use my past experience to further my career

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EDUCATION

Atlanta Adventist Academy Stanford Brown College

Atlanta, Georgia Atlanta, Georgia

College Prepatory Medical Assistant

Date of Completion - 2006 (Diploma) Date of Completion - 2011 (Certificate)

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WORK EXPERIENCE

2010 - Present Kiddie Kandids | Atlanta, GA

Customer Service Representative

• Provide excellent customer service by assisting in the capture of lifetime memories with courtesy and professionalism.

• Perform administrative duties including answering calls, collecting payments, and scheduling appointments for the studio.

• Support other staff members by assisting with other duties as needed.

• Light housekeeping

2005 - 2009 Bella Scarpa | Lithonia / Macon, GA

Store Manager

• Manage daily operations for store including staffing, merchandising, reconciling and recording financial transactions in order to satisfy monthly and yearly sales goals

• Provide excellent customer service by being courteous and attentive to customers, and keeping knowledgeable about products and services,

• Work to keep visual displays and arrangements attractive to customers in order to promote sales and drive business to the store.

2003 - 2006 Atlanta Adventist Academy | Atlanta, GA

• Provide excellent customer service by greeting all visitors, clients, and vendors.

• Provide office support by maintaining office, filing, and completing data entry tasks.

• Assist in processing all office communications by answering phones, preparing mass mailings, and managing other correspondence including distributing mail.

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References Available Upon Request

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