CIO
Resume:
CHRISTY L. CRUTE
Medina, OH 44256
************@*****.***
SENIOR EXECUTIVE
Business leader with over 20 years of technology and 15 plus years of senior management experience in corporate multi-cultural and global environments. Strategic thinker with more than 15 years developing global vision. Strong delivery of strategic initiatives, excellent technical decision-making skills, experienced in Six Sigma, agile, vendor management, shared services, department start-up, asset oversight, cost containment, budgeting/finance, customer service and staff development. Core competencies include:
• Strategic Initiatives • Architectural Design
• Lean Six Sigma / Master Black Belt • Global Team / Shared Services Leadership
• SOX 404 Leadership / ISO 9001 Leadership • Business Transformation/ Process Redesign
• Staffing / Personnel Development • Large System Implementations
• Waterfall / Agile Methodologies • Global vendor management
PROFESSIONAL EXPERIENCE
UNIVERSITY / HIGHER EDUCATION, Milwaukee, WI & Akron, OH 2008 - 2011
Career-focused university based in Wisconsin with more than twenty-six sites worldwide.
CIO and VP, Information Technology
• Own vision and strategy for global IT
• Contribute to business growth through business transformation initiatives
• Implement system-wide collaboration systems
• Build point-of-consumption business intelligence environment
• Business Intelligence, Networking, Continuous Improvement
SNAP-ON BUSINESS SOLUTIONS, Richfield, OH 2008 to 2009
Division of Snap-on Tools and a leading software development, publishing, and services company serving the Automotive, Powersports, Education, and Construction Equipment markets.
Senior Director Operations, Global Product Development
• Led development of new software product for independent repair facilities to drive more than $25M revenue annually; B-2-B application deployed in cloud with data residing behind corporate firewall.
• Responsible for developing, enhancing, maintaining all Snap-On software products.
• Drove more than 25% reduction in sustaining spend.
• Delivered Tier 2 support with defined service level agreements and tracked performance.
• Major achievements include
o Web-based software development, agile methodology
o ISO 9001 certification, full software development lifecycle
INGERSOLL RAND, Carmel, IN 2006 to 2007
$9 billion leading diversified industrial company providing products, services and integrated solutions to transportation, manufacturing, food retailing, construction, and agriculture industries
Vice President, Global Information Technology
• Led business transformation for the $2.5B Security Technology sector. Staff member for the President of IR Security Technologies.
• Contributed to strategic direction of all Security Technology products including intelligent security systems.
• Built global, high-performing team of 280 IT professionals. Execution capability of team improved dramatically within 18 months.
• Deployed engineering system to integrate design engineering and manufacturing engineering.
• Developed and deployed to global IT team Lean Six Sigma course methodology.
• Built one-face to the customer strategy across multiple business units, built global data environment from multiple businesses, architected business process change and delivered over $7M business benefit..
• As member of the corporate CIO council, developed global Oracle deployment strategy.
• Product Lifecycle Management business partner implementing plan for increased recurring revenue.
• Aligned IT projects with significant KPI movement to achieve business objectives.
• Delivered Sarbanes Oxley compliance; established Security Office as policy body for compliance.
• Rationalized IT portfolio and disparate ERP systems. Reduced core IT spend by more than 20%.
• Major achievements include
o Business operating system implementation
o System rationalization; Oracle in US and Mexico facilities; small ERPs merged into BaaN in Europe
o Business intelligence scorecard for tracking revenue / operating income run rate
o Sales forecasting system
o Quality system improvements using Lean Six Sigma
o Web-based solution for on-line sales
o Lean systems implemented in Mexico and US facilities
DELPHI PACKARD, Warren, OH 2003 to 2006
Divisional CIO, Information Technology Business Leader
Led more than 580 global IT team members for $6.5B division with budget responsibility of $180M. Member of corporate leadership team reporting to President.
• Developed global, business-aligned systems strategy for complex engineering, supply chain and support functions. Quantified business impact of missing strategic components and developed affordable three-year plan for closing system gaps.
• Deployed lean shop floor solution for sequenced automotive parts.
• Reduced IT run-rate by 12.5% in first year, while more than doubling business-impact spend.
• Developed global IT scorecard to track operational excellence and project execution against three-year strategic business plan.
• Globalized team to include support from best-cost regions.
• Reorganized IT team to support highly matrixed shared services organization.
• Right-sized IT team for current business conditions and changing global business footprint.
• Major accomplishments include
o Business process redesign through Lean Six Sigma methodology and tools
o Governance
o SAP in Asia, Germany, France and US with 100% first time quality
o Lean systems in various global locations
o Logistics and inventory systems in warehouses and large manufacturing locations.
o Design engineering and manufacturing engineering integration solution including CAD system integration solution and engineering change notice integration,
o VOIP.
GENERAL ELECTRIC CONSUMER PRODUCTS, Cleveland, OH 2000 to 2003
General Manager and Six Sigma Master Black Belt
• Formed and led global Mainline Application Systems team supporting over 20 mission critical platforms and contributing over $350K to business productivity; $8.7M support budget.
• Managed Data Integration and Decision Support, leading strategic initiatives for merged corporation.
• IT Leader of GE corporate divestiture team.
• Member of corporate merger Business Integration team; identified and guided execution of integration projects delivering over $6.5M in business benefit.
• Developed IT Six Sigma training courses. Taught courses in Six Sigma quality.
• Major achievements include
o Corporate performance management system with extensive, multi-layer dashboards
o Business intelligence for tracking business efficiency and performance
o Quality scorecard for tracking product quality
o Preventative maintenance system in Hungary, UK, Italy, Mexico, Canada and US with business benefit exceeding $600K.
o SAP R2 to SAP R/3 conversion in EU; small ERPs merged into common solution.
ASHLAND UNIVERSITY, Ashland, OH 1989 to 2000
Tenured Faculty /Senior Administrator, Academic Support Services
• Provided leadership and strategic direction in all areas of academic technology and support.
• Built first distance education infrastructure and provided faculty and student training in applicable technologies. Program has grown into a variety of distance options to facilitate student learning.
• Established help desk tiered system for Tier 1 and Tier 2 support for both students and faculty.
• Designed, implemented and helped market first campus-wide network, spanning four remote locations in two states and increasing enrollments $1.4M.
• Received Best Educator Award for classroom excellence.
• Designed and deployed first campus web presence. Introduced email to faculty and students.
• Developed and directed first accredited computer science program; taught wide range business and Computer Science courses.
• Major system implementations include
o Three state fiber optic network infrastructure
o Web marketing site
o Distance education delivery architectural solution (infrastructure and software)
EDUCATION / PROFESSIONAL DEVELOPMENT
Ph.D., Operations Research/MIS, Kent State University, Kent, OH
M.B.A., Organizational Behavior, Kent State University, Kent, OH
BA Math/Chemistry Education, University of Akron, Akron, Ohio
Master Black Belt Six Sigma
Master Black Belt Lean Six Sigma
Advanced Information Management Course & Manager Development Course, Crotonville
Concours Leadership Development, Babson College, Wellesley, Massachusetts
Entrepreneurial General Management, IR University
ORGANIZATIONS / PROFESSIONAL ASSOCIATIONS
Faculty Member, Part Time, School of Business
University of Akron, Akron, OH School of Business Board
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