Cheriese Mickelson Resume

Cheriese Mickelson

***************@*****.***

Objective: To secure a position in which I can work closely with consumers.

Experience:

PAGNATION/CUSTOMER SERVICE ASSOCIATE

****-******* *** ***es, Ottawa, IL

* Work with all levels including management, reporters, peers and internal customers

* Communicate and resolve customer questions and issues via email

* Design and layout pages, create ads and T.V. Guide layout

* Import/Export Copy, download graphics and pictures

* Proof read copy

* Quark Express Experience

CUSTOMER SERVICE ASSOCIATE

1999-2000 JC Whitney, LaSalle, IL

* Inbound customer service including; order entry, returns, stock checks and issue resolution

* Outbound customer service including; returns, issue resolution

* Technical support

* Sales or related and non-related products

CUSTOMER SERVICE ASSOCIATE

1997-1999 Value City, Ottawa, IL

* Cashier

* Customer Service/Lay-A-Away Desk including; lay-a-away, returns, customer issue resolution

EDUCATION

Illinois Valley Community College Oglesby, LaSalle County

2003 Web Design

* Completed course, including, web site design, content, graphics using Web Design Design 2, Corel Draw

1997-1999

* Completed two year program including; English, Art, Microsoft Word, Power Point, Harvard Graphics, 3D Studio, Reporting, Photoshop

Contact this candidate