Administrative Assistant Office
Resume:
Keisha N. Gabbidon
Miami FL *3127
*********@*****.***
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver, who readily adapt to change works independently and exceed expectations, Able to juggle multiple priorities and meet tight deadlines without compromising quality, Areas of expertise include:
Office Organization & Administration
Records & Database Management
General Bookkeeping
Telephone & Front Office Reception
Team Building
Spreadsheets & Reports
Scheduling & Calendaring
Meeting & Event Planning
Filing & Data Entry
Research & Marketing
Experience
Advantage Sales & Marketing - Retail Merchandiser, December 2009 – December 2010
Maintained project work for merchandising products at retail accounts within an assigned territory by meeting the client or company objectives by maintaining full distribution on existing SKUs and ensuring signage is in place.
Provided support and execution to achieve business objectives through placement of new items at all assigned stores.
Maintained schematic standards by ensuring all authorized items are in distribution and set to shelf standards and integrity through consistent communication with retail supervisor and other retail personnel.
Interacted with customers to provide and process information in response to inquiries, concerns and requests about products and services.
RandCol\American Airlines - Receptionist/Administrative Assistant/Temporary Assignment, September 2010 – November 2010
Performed general office work office such as filing, photocopying, and faxing.
Answered multi-line telephone.
Obtained messages from clients to deliver to staff personnel.
Received/distributed outgoing and incoming mail
Independent Travel Agent at Cruise Brothers - January 2010 – Present (Hobbie)
Arranging flights, insurance and accommodation
Using a booking system to secure holidays
Collecting and processing payments
Advising clients on travel arrangements, e.g. visas and passports
Sending out tickets to clients
Keeping clients up to date with any changes
Dealing with complaints or refunds
Miami Dade College’s The Hospitality Institute - Administrative Assistant, August 2008 – August 2009
Performed administrative and secretarial support functions for Director of Miami Dade College’s Hospitality Institute.
Helped coordinate and managed multiple priorities discreet social and informational services for prospective student inquiring about job training program.
Scheduled appointments for students who complete job training to view job listings and maintained up to date reports generated from employment specialists and case managers.
Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.
Developed PowerPoint presentations used by the job training presenters to support learning materials to students.
Public Allies, Inc. / Americorps / Human Service Coalition/Miami Dade Neighborhood Housing Services – Community Liaison/Administrative Assistant, September 2008 – August 2009
Planned and coordinated strategies for program implementation in the area of housing services
Assisted community organizer with first homebuyers database
Helped contact individuals interested in attending first homebuyers class
Attended clean up initiative to promote neighborhood rehabilitation and community redevelopment
A1A Employment/Jackson Memorial Hospital - Pathology Associate/Clerk, January 2008 – September 2008
Coordination of pathology studies and functions including:
Obtained critical patient information and reporting to nurses and doctors
Ensured test studies schedules are kept up-to-date for screening
Developed and maintained the blood specimen in pathology laboratory
General administrative duties which includes:
Updated and maintained pathology data bases
Presorted and delivered processed specimens to the laboratory
Identified problems with specimen types, missing information and assign the appropriate labels
Demonstrated an understanding of the compliance policies related to test ordering
Handled multiple tasks simultaneously and works in a production environment
Education
South University Online – Some College Course Work
Colorado Technical University Online – Business Management
Computer Skills
MS Word
MS Excel
MS PowerPoint
MS Outlook
QuickBooks
Basic IT Troubleshooting
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