Admin Assistant

WORK AUTHORIZATION:

I have authorization to work anywhere in the USA. I do not require visa sponsorship.

PROFILE SUMMARY:

- Dedicated HR Professional with over 7 years of experience, distinguished by commended performance and proven results.

- Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, benefits and compensation, HR records management, HR policies development, Team management and Payroll management.

- Demonstrated success in negotiating win-win compromises, developing team-building programs, and writing personnel manuals, corporate policies, job descriptions and management reports.

AREAS OF EXPERTISE:

Staff Recruitment & Retention Employee Welfare Programs

Exit interviews and Exit Programs Alternative Dispute Resolution

Employee Relations Compensation and Benefits Management

HR Programs / Project Management Team Management

Payroll Management Induction and Orientation on boarding

Training and Development Performance Appraisals

Maintaining Records / HRIS HR Policies and Procedures

PROFESSIONAL EXPERICANCE:

D’damas Jewelry India P.Ltd

D'damas is one of the most popular jewelry brand in the country today with a presence in over 159 towns and cities. A joint venture between Gitanjali Gems and the Dubai based Damas Group; D'damas is a sub-brand that combines international quality with Indian values, it engages in the design, production, and distribution of gold and diamond jewelry.

HR Generalist: May 2007 – March 2008

- Directly reported to the CEO and had a team of 3 junior executives reporting to me.

- Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.

- Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind branch's employee-retention where high turnover is the norm.

- Negotiated salary offers across all level. Conducting background and reference checks and Interacting with Consultants and other placement agencies.

- Conducted Employee Grievance sessions, Employee welfare Programs. Identifying training needs and organizing training programs, Conducting Exit interviews and other formalities.

- Meticulous recordkeeping, HRIS and maintaining timely records and Payroll management.

- Wrote employee manual covering issues including disciplinary procedures, code of conduct, and benefits information.

- Introduced new performance appraisal forms, review program, creating a flexible and well-received tool that was later adopted company-wide.

- Revised job descriptions across all levels and categories. Shadowed and interviewed employees to construct an accurate picture of the duties and skills required for each position.

South Indian Concerns Ltd.

Hospitality Industry: Into Hotel and Lodging business in Mumbai, India.

HR Manager: Jan 2005 -April 2007

- Directly reported to the CEO and had a team of 3 junior executives reporting to me.

- Full Cycle recruiting and staffing

- New hire orientation and training

- Employee performance reviews

- Counsel and solve employee grievances

- Strategic management planning and implementation

- Employee training and development

- Implementing safety standards, welfare, wellness and health

- HR Policy administration including updating employee handbook and managing policy reviews.

- Coordinating employee-company communication and vice versa.

- Preparing HRIS reports and Payroll management

TeamLease Services Private Ltd. India

Is India’s largest and foremost people supply chain and HR Services Company. Established in 2002, TeamLease provides corporate clients a one stop solution for all their staffing and HR requirements.

HR Senior Executive: March 2003- Dec2005

- Handling full cycle of recruiting for temp and permanent staffing

- Conducting preliminary round of personal interviews

- Interacting with the clients throughout the recruitment process right from identifying recruitment needs to fulfilling the same.

- Responsible for Payment collection from clients.

- Handling recruitment for Pan India Positions for various industries and across all levels.

- Performing Business Development functions of building clientage for our placement agency.

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Epicenter Technologies Pvt. Ltd.

Epicenter is one of India's Leading Customer Contact Centre’s providing Voice and Non Voice Services in the areas of Collections, Sales and Customer Service

Customer Relations Associate: Jan 2001 – March 2003

- Worked with the collections department of Providian Financial Cooperation

- Project : Front End Collections – Outbound calls for payment collection

- Dealing with customers based in USA

- Dealing with customers whose accounts are past due in 5-30 day bucket

- Advising customers with options on how to get their account to current status.

- Advising customers on how to keep their credit in good standing

EDUCATION AND CERITFICATIONS:

- Master’s Degree in Business Administration : March 2004 (Transcripts from : Education Credential Evaluators)

- Bachelor’s Degree in Business Administration with a Major in Accounting: March 2002 (Transcripts from : Education Credential Evaluators)

- Certified Recruitment Analyst from Carlton Advanced Management Institute : 2005

COMPUTER SKILLS:

- MS Office (Word, Excel, PowerPoint, Access, Outlook)

- Internet

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