Valarie White

303-***-****

mh8pm5@r.postjobfree.com

Experience

Aspen Family Services Oct. 2008 – Present

Lafayette, Colorado

Large office administrative support for the Adams County, Boulder County, Jefferson County and Denver County Child Care Assistance Programs. Answering multiple phone lines. Trouble shooting client questions to determine the best way to support the client.

• Front Desk Administrator

- First line of support for the Adams County, Boulder County, Jefferson County and Denver County CCAP clients and prospective clients.

- Answer incoming calls at the front desk and answer questions to help clients understand the process of CCAP.

- Navigate through the state program, CHATS, to troubleshoot questions clients have about their child care assistance.

- Receive all incoming faxes and distribute appropriately to case workers

- Enter new client information into the state program CHATS

- Support all case workers in any needs they may have

Summit Blue Consulting Jan. 2008 - Sept. 2008

Boulder, Colorado

Responsible for administrative support. Answering 16 phone lines and transferring calls to appropriate consultants and engineers. First point of contact for company clients.

• Front Office Administrator

- Greeted all office visitors and guests

- Answered all phone calls, 16 lines available to ring in.

- Ordered all supplies for an office of 30 people

- Responsible for all USPS, FedEx, UPS, DHL shipments

- Opened office every morning.

- Data entry and spreadsheets when needed for consultants.

Helpmates Staffing Services Jan. 2007-Nov. 2007

Cerritos, California

Focused on all aspects of clerical staffing for several clients. Reviewed resumes for experience needed then called to discuss employment opportunities. Interviewed by phone to determine skills and desires of candidates.

• Recruiter Feb. 2007 – Nov. 2007

 Brought in an average of 30 new candidates weekly.

 Helped office win branch of the quarter 4 times in a row within the company.

 Multitasked in areas of answering phones, data entry, filing, faxing, helping candidates with questions and application, reviewing resumes, cold calling, phone interviews and scheduling appointments.

 Was back up receptionist when needed as well as keeping the role of recruiter.

• Receptionist Jan. 2007 – Feb. 2007

 Greeted all candidates and clients

 Responsible for setting up testing and applications for candidates.

 Answered multiple line phone calls.

 Entered all applications into company program, as well as called for employment verifications and filed all applications once candidate was helped.

ShapeXpress Nov. 2006 – Dec. 2006

Longmont, Colorado

Responsible for greeting all members and making sure everything within the club ran smoothly.

• Front Desk Receptionist

 Opened and closed the club

 Cash handling for all products bought as well as payments on memberships.

 Organized spa parties to promote membership with the club.

 Became friends with club members to increase desire to continue membership with the club.

 Answered phone as well as answered all questions regarding the club.

 Kept the club clean and taken care of to ensure the safety of club members.

Clancey Chiropractic May 2005 – Aug. 2006

Longmont, Colorado

Responsible for scheduling patients as well as insurance verifications.

Front Desk Receptionist

- Greeted all patients as entered the office.

- Entered new patient information into computer.

- Made calls for insurance verification and then explained benefits to patients so they could understand their plan regarding chiropractic benefits.

- Scheduled appointments for patients

- Answered phone and cash handling.

- Assisted doctors when necessary.

Education Brigham Young University Idaho

Bachelor of Science in Psychology Dec. 2004

Major: Psychology

Minor: Sociology

Internship: St. Anthony Juvenile Corrections Center Aug. 2004 – Dec. 2004

Learned the Positive Peer Culture method.

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