Customer Service Manager

Ashleigh N. Brooks

.

.**

**** ******* ***** *******, ** 30906

**********@***.*** 706-***-****

Professional Summary

I am a professional, hardworking individual that is striving to reach to the top. I have had three management opportunities. I love people and work. I am eager to learn and willing to try new things.

Experience

RAC Acceptance 11/2009-Current

Store Manager

To offer an alternative source of financing for people that is credit challenged.

To make sure that I meet all goals that is set each week.

To offer extra services to save customers money in their everyday life.

C2 Photography/Design 06/2011-Current

Co-Founder/Graphics Designer

To build affordable websites for customers.

To design logos for businesses.

To assist in candid photos with the photographer.

Best Buy Mobile 07/2010-05/2011

Wireless Specialist

To sell cell phones to customers and to make sure that they have the right accessories to go along with the phone.

To make sure that all signage is correct.

To make people have the best customer service experience ever.

Rent-A-Center 11/2006-11/2009

Assistant Manager

To sell merchandise to customers and make sure that their payments are on time.

To stage showroom floor to make it feel like one is at home.

To make sure that the store as a whole gains profit.

Pizza Hut 12/2004-03/2007

Delivery Driver/Shift Leader

To manage a shift of twelve or more to make sure a successful shift is ran.

To deliver paying customers a hot meal.

To make sure that my employees are happy and giving the customers the best experience possible.

RGIS Inventory Specialists

10/2003-02/2005/

Auditor

To count items to make sure the clients inventory is correct.

To recount items after employees to make sure their counts are correct.

To make sure that clients have a quick inventory.

FutureCall, LLC 08-2002-09/2003

Customer Service Representative

To solicit or promote through outbound calls.

To meet the daily quota.

To provide outstanding customer service to the customers.

Education

School 02/2009-Current

Strayer University

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